Do we think that Johnny Webb and the rest of the Virgin programming team read this forum? Doubtful....
But if we're not happy, then we need to start telling them. That's the only way they're going to know. The question is 'how?'. And also what do we - as subscribers - actually want?
For me, it's more HD programming, and I suspect that's going to mean 'On-Demand', not broadcast, given the technical limitations of Virgin and their various networks.
So let's get e-mailing. Calling's not the answer. Customer services know NOTHING and consistently lie. Oh, DAMAGES didn't record on HD but does on SD? Hmmmm..... just a black screen, eh? Oh, that's got to mean that the Broadcaster didn't have the rights to allow you to record it in HD....." Rubbish. Rubbish. Rubbish. Rights are simply not broken up like that. It didn't record because either the box was wasn't working correctly or there was a fault with the feed.
OK, so let's get Johnny's email address, shall we.....? He's Managing Director, Virgin Media Television, by the way. Or let's contact Virgin Media CEO Neil Berkett. Maybe both. Or there's always Malcolm Wall, Virgin Media's CEO of Content (is that an oxymoron?). Let's get all three, shall we?
Oops, Malcolm quit/got fired/left last week 'to pursue other business interests'...... Not a good sign.
Oh, and here's their Press Release from the end of January:
40 hours of catch-up programming from ITV's four channels will be added to the service each week, and a "selection" will be available in high definition for those subscribers with HD V+ boxes.