[quote user="vialli25"]I bought the TV from a shop though, does that mean I don't have a 7 day cooling off period?
The place I bought it from seemed really nice when I was giving them my money, but as soon a I rang them up and told them that I'd been misinformed about the 100hz they basically called me a liar.
They did demo the TV to me in the shop but only form an HD source. They only showed me the usual footage of nice landscapes and stuff on the TV and when there was a panning shot there was no judder at all.
The problem I am getting is on fast moving sports (football), particularly FIFA on my 360, it's not that noticeable to your average joe but I'm quite particular about these things and am disappointed with the performance considering it's not one of the cheaper models.
The bloke form the shop suggested I take the picture off of vivid and play around with the settings and although it does help slightly in my opinion it's still not that good.
[/quote] No, the seven-day cooling-off period only applies to buying anything 'sight unseen'.
I still think you've got a case, though, as that other text in my original reply comes from the general buying advice section of the govt website.
Read it again up top: It clearly says if you don't think you were given chance to see if a product was of the correct quality that you have a right to return it. And you weren't shown the set with sports content....