Thanks to Shrek

[TristarMick]

Hi Shrek, I've been trying to reply to your latest advice, but my reply keeps being blocked as it's deemed spam like or inappropriate. No matter how many times I've edited it it still gets blocked so I've started a new thread, and to keep it simple , thank you for all your help.
Best wishes,
Mick

 

[Shrek]

Hi Shrek, I've been trying to reply to your latest advice, but my reply keeps being blocked as it's deemed spam like or inappropriate. No matter how many times I've edited it it still gets blocked so I've started a new thread, and to keep it simple , thank you for all your help.
Best wishes,
Mick

Your welcome hope its all sorted for you now .

 

[TristarMick]

Yes thanks Shrek, in so much as there is very little difference between the the highest volume and the lowest, there being only three settings. A bit disappointing really, I have a modest size living room, and although I love surround sound I didn't want it quite so loud. It does have a rich sound, and speech is nice and clear so I will have to live with it. Your help has been invaluable, so thanks again for that.
Best wishes,
Mick

 

[Shrek]

Yes thanks Shrek, in so much as there is very little difference between the the highest volume and the lowest, there being only three settings. A bit disappointing really, I have a modest size living room, and although I love surround sound I didn't want it quite so loud. It does have a rich sound, and speech is nice and clear so I will have to live with it. Your help has been invaluable, so thanks again for that.
Best wishes,
Mick

Mick are you sure there are only 3 settings watch the led lights has you lower the volume. put it in cinematic mode then lower the rear speakers to lowest level.

click on below Mick

Setting up surround sound

 

[TristarMick]

Mick are you sure there are only 3 settings watch the led lights has you lower the volume. put it in cinematic mode then lower the rear speakers to lowest level.

click on below Mick

Setting up surround sound

Thanks again Shrek. I did fumble around with the controls last night, and believe I have lowered the sound, maybe too low on the tv as now I have to turn the tv volume up much higher than before, perhaps I've disengaged the WOW orchestra setting ? . Incidentally does it matter which remote, tv or soundbar, to alter the tv volume ? I've printed off your attachment, looks most useful, unfortunately I will be out most of the day so won't be able to try it out until tonight, or tomorrow. Now I need to sort out how to change the tv settings to cinematic mode ( if it isn't in it already), very nice getting someone to set up the kit for you, and although he did give me a quick run through on operating it, which I should have written down of course, I don't really know how it's configured .
Kind regards,
Mick

 

[Shrek]

Hi Again Mick I don't use the WOW setting this is the root of your problem i believe. Turn it off see attachment below. By turning the WOW setting OFF the TV speakers will be OFF and you will only hear sound from the sound bar the TV speakers over power the sound bar and ruin the effect.

It doesn't matter what remote you use.
To change the setting to cinematic mode you do this on the sound bar not the TV.
Using the sounder remote press the button under the volume button then press the circular button on the sound bar remote to the right keep pressing it until you hear the AI voice say cinema.
Turn of all AI sound settings on the TV doing so you will benefit from Dolby sound.

you will get there in the end there are a lot of features on the TV & sound bar
here's the link

https://www.lg.com/ca_en/support/product-support/troubleshoot/help-library/cs-CT52001643-20153462402826/?srsltid=AfmBOopvqPvVbga1AS6Gy8qVZHfF59IlONa2n8CWOVzltZ9ruq-Jushb

feel free to ask if there's any thing else .