Sky+HD????

[admin_exported]

Just purchased sky+HD from skys and installed ok.

Then I noticed it was not the new box it was the old HD box not the sky+HD box as advertised and purchased.

Anyone else had this problem and had it resolved?? I have tried resolving the problem over the phone but just get transferred to different departments with the same numpties not having a clue. Emailed and no reply back yet

 

[Clare Newsome]

Sky has only recently rebranded Sky HD as Sky+ HD - and that's all it is, a rebranding exercise. Box and service remains the same (if now slightly cheaper).

 

[Anonymous]

http://en.wikipedia.org/wiki/Sky%2B_HD

Section new electronic programme guide

 

[Clare Newsome]

Yes, but that hasn't launched across the UK yet, sadly. We've got much more on the forthcoming new EPG here, in a blog filed back in June.

 

[Anonymous]

Thanks for the help Clare. How will the update come onto the box?? I presume it will be via the telephone line?

 

[Clare Newsome]

Yes, it'll be updated when your box is inactive. They say they're going to send out loads of user info ahead of time - both in the Sky mag and via leaflets etc - and once the process has started it'll take a couple of weeks to update all users. So some lucky Sky+HD users will be reaping the benefits before others...

 

[Anonymous]

So you all know the new Boxes are missing HD Analogue component video , The guy told me that they are trying to stop people rippy the Movies and then posting them online.

 

[Andy Grange]

Clare Newsome:Yes, it'll be updated when your box is inactive. They say they're going to send out loads of user info ahead of time - both in the Sky mag and via leaflets etc - and once the process has started it'll take a couple of weeks to update all users. So some lucky Sky+HD users will be reaping the benefits before others...

Sky have already rolled out the new HD EPG to some of it's employees. The engineer who fitted my HD was talking to me about it, reckons it's useless compared to the current EPG. Apparently it's alot more cluttered and not as intuitive, with many more presses of the buttons for simple tasks.

 

[Anonymous]

Andy - How noisy is the fan on your box ? Trying to work out if my new box is faulty !

Thanks

 

[Andy Grange]

Not very. If I turn everything off you can hear a background hum, but that's just the hard drive. I guess it's a little louder than a normal hard drive in a desktop, nothing more.

To be honest our old Sky + box which we moved upstairs into the bedroom is noisier than the HD box.