Sky 2Tb box

[chudleighpaul]

Just changed my HD box for the 2Tb variety with WiFi. The picture from live sources is excellent, but recordings are distinctly soft and could in no way be termed HD. Is this a problem with this type of box, or have I got a bad one and need to contact Sky?

 

[grdunn123]

I would expect recordings to be as good as live so sounds like a dodgy one.

 

[KieraMcLean]

I think problem with the sky view installation. You must consult your near by aerial service provider. There may be technically cable attachment issue or in the box itself.

link removed by mods.

 

[RobinKidderminster]

Is the last reply a load of cods'? Surely a box swap needed.

 

[relocated]

Is the last reply a load of cods'? Surely a box swap needed.

Indeed it is, given that Sky has nought to do with aerials.

The box is faulty and needs to be replaced.