Site slowness - we need your help!

[professorhat]

Seems very slow at the moment - am on Plusnet not Virgin Media.

Traceroute has started…

traceroute: Warning: cdn.code.haymarket.com has multiple addresses; using 87.248.203.254

traceroute to haymarket.vo.llnwd.net (87.248.203.254), 64 hops max, 72 byte packets

1 <internal IP removed!> 1.345 ms 0.987 ms 0.899 ms

2 lo0-central10.pcl-ag01.plus.net (195.166.128.182) 11.760 ms 13.748 ms 11.211 ms

3 link12-central10.pcl-gw02.plus.net (84.93.249.22) 12.482 ms 11.293 ms 11.934 ms

4 xe-0-2-0.pcl-cr02.plus.net (212.159.1.2) 11.256 ms 10.799 ms 12.112 ms

5 ae1.ptw-cr02.plus.net (195.166.129.2) 14.745 ms 20.702 ms 12.592 ms

6 tge2-3.fr4.lon.llnw.net (195.66.236.133) 12.343 ms 19.678 ms 10.516 ms

7 tge13-1.fr3.ams.llnw.net (69.28.189.118 ) 27.207 ms 18.334 ms 17.787 ms

8 ve5.fr4.ams.llnw.net (69.28.172.114) 19.853 ms 22.140 ms 33.410 ms

9 cdn-87-248-203-254.ams.llnw.net (87.248.203.254) 19.570 ms 17.775 ms 49.179 ms

 

[nopiano]

I'd like to help but the links don't seem to have instructions for Apple Mac. But I don't need a program to tell me it is slooooow. And I use Virginmedia, though would switch if I didn't have so many email addreses with them.

 

[professorhat]

I'd like to help but the links don't seem to have instructions for Apple Mac. But I don't need a program to tell me it is slooooow. And I use Virginmedia, though would switch if I didn't have so many email addreses with them.

For Mac:

1. Go to the Applications folder in the Finder.

2. Go into the Utilities folder and double click on the Network Utility to open it.

3. Click on the Traceroute tab and then type cdn.code.haymarket.com into the box and click the Trace button.

4. Once completed, copy and paste the results from the results box into a new reply on the forum.

 

[relocated]

Microsoft Windows XP [Version 5.1.2600]

(C) Copyright 1985-2001 Microsoft Corp.

Cocuments and SettingsUs>tracert cdn.code.haymarket.com

Tracing route to cdn.code.haymarket.com [87.248.210.253]

over a maximum of 30 hops:

1 1 ms 1 ms <1 ms router [192.168.2.1]

2 35 ms 37 ms 43 ms lo0-central10.ptw-ag03.plus.net [195.166.128.197

]

3 35 ms 35 ms 35 ms link7-central10.ptw-gw01.plus.net [84.93.248.76]

4 84 ms 63 ms 35 ms xe-7-2-0.ptw-cr01.plus.net [212.159.1.20]

5 * * * Request timed out.

6 * 35 ms 35 ms cdn-87-248-210-253.lon.llnw.net [87.248.210.253]

Trace complete.

Cocuments and SettingsUs>

Well if this is correct it is the most complicated thing I've ever done on a computer [but I did need help with the screen shot malarky].

If it is useless let me know and I'll have another go.

Edit: I'm on Plusnet as well, just in case that isn't known by the above. Also it took 1 minute+ to get through. When I did the test I was streaming music from my iPad Mini to the ATV.

 

[daveh75]

Tracing route to haymarket.vo.llnwd.net [87.248.210.254]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1

2 * * * Request timed out.

3 16 ms 22 ms 21 ms lo0-central10.ptw-ag01.plus.net [195.166.128.195]

4 16 ms 16 ms 15 ms link10-central10.ptw-gw02.plus.net [84.93.248.18]

5 15 ms 16 ms 15 ms xe-0-2-0.ptw-cr02.plus.net [212.159.1.18]

6 17 ms 22 ms 23 ms tge2-3.fr4.lon.llnw.net [195.66.236.133]

7 16 ms 22 ms 23 ms ve8.fr3.lon.llnw.net [68.142.125.89]

8 16 ms 16 ms 23 ms ve5.fr4.lon.llnw.net [69.28.171.138]

9 16 ms * 16 ms cdn-87-248-210-254.lon.llnw.net [87.248.210.254]

Trace complete.

 

[laserman16]

Tracing route to haymarket.vo.llnwd.net [87.248.210.254]

over a maximum of 30 hops:

1 9 ms 7 ms 7 ms cpc8-brom10-2-0-gw.16-1.cable.virginmedia.com [8

2.44.72.1]

2 8 ms 7 ms 7 ms wolv-core-2a-ae7-613.network.virginmedia.net [80

.3.146.193]

3 9 ms 11 ms 11 ms manc-bb-1c-ae12-0.network.virginmedia.net [213.1

05.159.141]

4 10 ms 12 ms 11 ms manc-bb-1d-ae2-0.network.virginmedia.net [62.253

.174.93]

5 9 ms 12 ms 10 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253

.174.129]

6 * 16 ms 13 ms tcl5-ic-2-ae0-0.network.virginmedia.net [212.250

.15.210]

7 15 ms 15 ms 24 ms tge5-3.fr3.lon2.llnw.net [68.142.84.197]

8 20 ms 19 ms 25 ms ve6.fr4.lon.llnw.net [68.142.88.221]

9 16 ms 14 ms 12 ms cdn-87-248-210-254.lon.llnw.net [87.248.210.254]

Trace complete.

 

[Deleted member 2457]

It is strange mine has been running fine recently, and yet a month ago it was terrible. How bizarre.

 

[woodster]

 

[woodster]

I have no idea how to upload a jpeg from my macbook, spent twenty minutes trying to do you a favour arghhhh

 

[professorhat]

I have no idea how to upload a jpeg from my macbook, spent twenty minutes trying to do you a favour arghhhh

You can't upload JPEGs to the site - they have to be hosted somewhere else e.g. flickr or another site which allows picture uploads, then linked to here.

To be honest, it's far easier just to copy and paste the trace route results into the Comment box on the forum rather than trying to take screenshots.

 

[woodster]

Traceroute has started…

traceroute to cdn.code.haymarket (81.200.64.50), 64 hops max, 72 byte packets

1 * * *

2 cosh-core-1a-ae1-3154.network.virginmedia.net (80.3.163.165) 9.718 ms 11.791 ms 11.717 ms

3 winn-bb-1a-ae2-0.network.virginmedia.net (212.43.163.209) 17.604 ms 18.645 ms 16.906 ms

4 brnt-bb-1b-as5-0.network.virginmedia.net (213.105.172.234) 20.755 ms 18.362 ms 21.192 ms

5 brnt-bb-1a-ae0-0.network.virginmedia.net (213.105.174.225) 34.691 ms 24.790 ms 94.414 ms

6 port-channel100.ar7.ams2.gblx.net (64.213.176.61) 45.740 ms 34.970 ms 36.867 ms

7 po6.ar4.lon3.gblx.net (67.16.142.102) 29.038 ms 32.109 ms 52.918 ms

8 nominum.port-c2.552.406.ar4.lon3.gblx.net (64.210.69.250) 37.417 ms 36.050 ms 30.935 ms

9 81.200.66.253 (81.200.66.253) 33.424 ms 58.026 ms 38.221 ms

10 advancedsearch.virginmedia.com (81.200.64.50) 30.144 ms 33.320 ms 24.253 ms

 

[woodster]

I have no idea how to upload a jpeg from my macbook, spent twenty minutes trying to do you a favour arghhhh

You can't upload JPEGs to the site - they have to be hosted somewhere else e.g. flickr or another site which allows picture uploads, then linked to here.

To be honest, it's far easier just to copy and paste the trace route results into the Comment box on the forum rather than trying to take screenshots.

Thanks prof, really simple, now why didnt I think of that, doh.

Long day, early start, poor excuses!

 

[Crossie]

Test done.

Where is the forum reply box?

cheers

 

[Crossie]

C:UsersRichard>tracert cdn.code.haymarket.com

Tracing route to haymarket.vo.llnwd.net [87.248.210.254]

over a maximum of 30 hops:

1 * * * Request timed out.

2 * * * Request timed out.

3 * * * Request timed out.

4 * * * Request timed out.

5 * * * Request timed out.

6 * * * Request timed out.

7 24 ms 15 ms 14 ms cdn-87-248-210-254.lon.llnw.net [87.248.210.254]

Trace complete.

C:UsersRichard>

Site very slow for me, almost unusable.

 

[nopiano]

Traceroute has started…

traceroute: Warning: cdn.code.haymarket.com has multiple addresses; using 87.248.203.254

traceroute to haymarket.vo.llnwd.net (87.248.203.254), 64 hops max, 52 byte packets

1 192.168.2.1 (192.168.2.1) 58.658 ms 0.743 ms 0.680 ms

2 pete-bam-1.network.virginmedia.net (194.145.148.98) 107.269 ms 85.889 ms 85.483 ms

3 pete-core-1a-ge-300-2.network.virginmedia.net (82.0.242.109) 75.286 ms 93.827 ms 45.214 ms

4 nrth-bb-1a-as6-0.network.virginmedia.net (212.43.163.217) 66.628 ms 37.302 ms 48.358 ms

5 nrth-bb-1c-ae0-0.network.virginmedia.net (62.253.174.106) 82.597 ms 78.401 ms 53.309 ms

6 brhm-bb-1c-et-400-0.network.virginmedia.net (62.253.174.225) 70.000 ms 39.626 ms 79.693 ms

7 * * *

8 tge5-3.fr3.lon2.llnw.net (68.142.84.197) 104.179 ms 55.157 ms 50.063 ms

9 ve6.fr4.lon.llnw.net (68.142.88.221) 45.923 ms 66.614 ms 85.224 ms

10 tge10-2.fr4.ams.llnw.net (68.142.80.173) 124.193 ms 78.236 ms 70.032 ms

11 cdn-87-248-203-254.ams.llnw.net (87.248.203.254) 63.996 ms 74.720 ms 49.439 ms

12 * * *

 

[nopiano]

And another for luck:-

Traceroute has started…

traceroute: Warning: cdn.code.haymarket.com has multiple addresses; using 87.248.203.254

traceroute to haymarket.vo.llnwd.net (87.248.203.254), 64 hops max, 52 byte packets

1 192.168.2.1 (192.168.2.1) 1.227 ms 0.705 ms 1.515 ms

2 pete-bam-1.network.virginmedia.net (194.145.148.98) 140.304 ms 125.401 ms 142.406 ms

3 pete-core-1a-ge-300-2.network.virginmedia.net (82.0.242.109) 94.913 ms 109.233 ms 102.313 ms

4 nrth-bb-1a-as6-0.network.virginmedia.net (212.43.163.217) 63.668 ms 88.723 ms 99.679 ms

5 nrth-bb-1c-ae0-0.network.virginmedia.net (62.253.174.106) 76.294 ms 50.486 ms 42.704 ms

6 brhm-bb-1c-et-400-0.network.virginmedia.net (62.253.174.225) 64.935 ms

brhm-bb-1c-ae10-0.network.virginmedia.net (62.253.174.145) 39.918 ms

brhm-bb-1c-et-400-0.network.virginmedia.net (62.253.174.225) 52.106 ms

7 tcl5-ic-2-ae0-0.network.virginmedia.net (212.250.15.210) 87.814 ms * 115.461 ms

8 tge5-3.fr3.lon2.llnw.net (68.142.84.197) 142.560 ms 128.392 ms 129.474 ms

9 ve6.fr4.lon.llnw.net (68.142.88.221) 88.430 ms 141.848 ms 75.526 ms

10 tge10-2.fr4.ams.llnw.net (68.142.80.173) 92.107 ms 165.753 ms 133.568 ms

11 cdn-87-248-203-254.ams.llnw.net (87.248.203.254) 108.056 ms 98.142 ms 151.821 ms

12 * * *

13 * *

PS. Thanks, prof, for the instructions.

 

[The_Lhc]

Test done.

Where is the forum reply box?

cheers

Erm?

 

[shooter]

Traceroute has started…

traceroute: Warning: cdn.code.haymarket.com has multiple addresses; using 178.79.195.247

traceroute to haymarket.vo.llnwd.net (178.79.195.247), 64 hops max, 72 byte packets

1 192.168.0.1 (192.168.0.1) 1.455 ms 1.200 ms 0.917 ms

2 lo0-central10.pcl-ag05.plus.net (195.166.128.186) 28.172 ms 28.406 ms 27.663 ms

3 link7-central10.pcl-gw01.plus.net (84.93.249.140) 23.413 ms 22.333 ms 30.052 ms

4 xe-8-2-0.pcl-cr01.plus.net (212.159.1.8) 22.916 ms 22.163 ms 22.745 ms

5 ae1.ptw-cr01.plus.net (195.166.129.0) 42.008 ms 21.937 ms 24.411 ms

6 * * *

7 ve8.fr3.lcy1.llnw.net (68.142.125.90) 25.022 ms 32.432 ms 23.659 ms

8 ve3.fr4.lcy1.llnw.net (87.248.196.38) 25.962 ms 29.179 ms 26.142 ms

9 cdn-178-79-195-247.lcy.llnw.net (178.79.195.247) 22.761 ms 22.922 ms 23.027 ms

 

[Alantiggger]

UPDATE: WE NEED ANYONE WHO IS FINDING THE SITE VERY SLOW TO RUN SOME TESTS TO HELP US DIAGNOSE THE PROBLEM – SEE MY MOST RECENT POST FOR INSTRUCTIONS ON HOW TO DO THIS

Hi everyone

We're acutely aware that the site for logged-in users has been running painfully slowly over the last few weeks. After investigation by our tech team, it turns out we've been hit by a monumental amount of spam: our database currently holds 93 million records, and last month alone, there were approx 54,000 spam posts held by Mollom (the anti-spam system).

Yesterday we upgraded to a newer version of Mollom, and over the next few days we'll be purging all existing spam from the system, which hopefully will improve the site's speed. While this happens, you may be asked to fill in a 'Captcha' box when posting on the Forums if the system thinks your post might be spam. We think this mild inconvenience is worth it to help us improve the site's performance and will be monitoring the situation closely. Apologies in advance if the occasional post accidentally gets deleted. Thanks for your patience and understanding.

When not logged-in...... it(the site) is still slow... treackle-like at times tbh.

 

[Dougal1331]

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:UsersJon>tracert cdn.code.haymarket.com

Tracing route to haymarket.vo.llnwd.net [87.248.210.253]

over a maximum of 30 hops:

1 2 ms <1 ms <1 ms 192.168.1.1

2 11 ms 7 ms 7 ms 10.11.120.1

3 9 ms 7 ms 7 ms aztw-core-2a-xe-121-602.network.virginmedia.net

[213.106.141.146]

4 26 ms 17 ms 15 ms brnt-bb-1c-ae11-0.network.virginmedia.net [80.1.

240.173]

5 16 ms 19 ms 20 ms brhm-bb-1c-ae8-0.network.virginmedia.net [62.253

.174.126]

6 19 ms 19 ms 38 ms tcl5-ic-2-ae0-0.network.virginmedia.net [212.250

.15.210]

7 19 ms 20 ms 23 ms tge5-3.fr3.lon2.llnw.net [68.142.84.197]

8 21 ms 21 ms 22 ms ve7.fr3.lon.llnw.net [68.142.88.217]

9 23 ms 19 ms 19 ms cdn-87-248-210-253.lon.llnw.net [87.248.210.253]

Trace complete.

 

[ianr23gp]

Running slow both at home (Macbook Pro / Virgin Media) and at work (PC). Test done at home.

Traceroute has started…

traceroute: Warning: cdn.code.haymarket.com has multiple addresses; using 87.248.210.253

traceroute to haymarket.vo.llnwd.net (87.248.210.253), 64 hops max, 52 byte packets

1 cpc26-hitc6-2-0-gw.9-2.cable.virginmedia.com (82.9.66.1) 10.069 ms 11.139 ms 8.945 ms

2 lutn-core-2a-ae5-2358.network.virginmedia.net (213.107.47.113) 8.867 ms 11.921 ms 8.726 ms

3 popl-bb-1c-ae2-0.network.virginmedia.net (62.253.174.1) 9.624 ms 9.851 ms 11.284 ms

4 tele-ic-5-ae0-0.network.virginmedia.net (213.105.159.117) 11.412 ms * *

5 tge7-6.fr3.lon.llnw.net (87.248.208.141) 15.881 ms 23.397 ms 31.156 ms

6 cdn-87-248-210-253.lon.llnw.net (87.248.210.253) 13.936 ms 12.622 ms 16.198 ms

 

[robjcooper]

Traceroute has started…

traceroute: Warning: cdn.code.haymarket.com has multiple addresses; using 87.248.210.253

traceroute to haymarket.vo.llnwd.net (87.248.210.253), 64 hops max, 72 byte packets

1 10.86.112.1 (10.86.112.1) 257.231 ms 9.046 ms 20.558 ms

2 croy-core-2b-ae7-725.network.virginmedia.net (81.96.225.201) 76.832 ms 73.859 ms 42.703 ms

3 popl-bb-1c-ae10-0.network.virginmedia.net (81.96.226.5) 59.982 ms 57.660 ms 116.547 ms

4 tele-ic-5-ae0-0.network.virginmedia.net (213.105.159.117) 88.860 ms 42.208 ms *

5 tge7-6.fr3.lon.llnw.net (87.248.208.141) 28.328 ms 41.438 ms 139.544 ms

6 cdn-87-248-210-253.lon.llnw.net (87.248.210.253) 198.669 ms * 922.409 ms

 

[The_Lhc]

Seeing as the site is running like a dog today:

ISP is Zen.

C:UsersLHC>tracert cdn.code.haymarket.com

Tracing route to haymarket.vo.llnwd.net [87.248.210.253]
over a maximum of 30 hops:

1 72 ms 98 ms 99 ms dsldevice.lan [192.168.1.254]
2 34 ms 34 ms 34 ms losubs.subs.dsl3.th-lon.zen.net.uk [62.3.84.25]
3 34 ms 44 ms 34 ms ge-2-1-0-131.cr2.th-lon.zen.net.uk [62.3.84.253]
4 35 ms 35 ms 34 ms ge-2-0-0-0.cr1.th-lon.zen.net.uk [62.3.80.41]
5 34 ms 34 ms 44 ms 82.71.254.150
6 47 ms 34 ms 39 ms ve5.fr3.lon.llnw.net [69.28.171.137]
7 * 34 ms 34 ms cdn-87-248-210-253.lon.llnw.net [87.248.210.253]

Trace complete.

 

[chebby]

Seeing as the site is running like a dog today:

If only it were.

 

[relocated]

Might I ask if all these 'tests' by users have been at all useful? Given that @ 1505 today it was impossible to get into here and write what I am.