Samsung are in denial that their 2020 models are unfit for purpose with major audio sync issues.
My TV is new out of the box only 4 weeks ago and the audio delay is driving me crazy . . . but not as crazy as Samsung's awful customer care.
My setup is only the TV and a Sky Q 2TB box (which has been given a clean bill of health by a Sky engineer ) Samsung have done updates and resets without success but still refuse to replace their useless product. I've tried all manner of cabling configurations & adjustments but to no avail.
The product is simply not fit for purpose as a modern domestic smart TV.
Any advice would be gratefully received . . . and my advice to the Community is avoid Samsung 2020 TV's
My TV is new out of the box only 4 weeks ago and the audio delay is driving me crazy . . . but not as crazy as Samsung's awful customer care.
My setup is only the TV and a Sky Q 2TB box (which has been given a clean bill of health by a Sky engineer ) Samsung have done updates and resets without success but still refuse to replace their useless product. I've tried all manner of cabling configurations & adjustments but to no avail.
The product is simply not fit for purpose as a modern domestic smart TV.
Any advice would be gratefully received . . . and my advice to the Community is avoid Samsung 2020 TV's