Pure Sensia Touch Screen Internet Radio

Robert Ramsay

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Dec 8, 2008
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I thought I had picked up a bargain at play.com for the above item. 4 weeks ago they were selling the yellow model for £113.99 and I ordered one right away. A couple of days after I ordered it, the price went back up and i was informed it was out of stock.The 3 other available colours have been in stock for some time and I emailed play.com to say I would accept any colour as colour is not important to me, 4 emails later I have not received a single reply or offer of alternative. Up until now I have had no problems in dealing with play.com, sadly something now seems to have gone wrong in their customer service dept.
 

professorhat

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Dec 28, 2007
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This is the problem with Play - fine if you don't have any issue which requires their Customer Service department (and I include returns in that as they've automated that process through the website). However, if you need to get in contact with them for something, they're useless from what I can see.
 

Robert Ramsay

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Dec 8, 2008
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Yes, I have now learned this, professorhat, and I will certainly look at alternatives to play.com if im ordering anything other than cd's, dvd's, etc.
 

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