Hi,
My Pure Evoke 3 has stopped working this week. It's only around 3 years old and seems to be a software problem...
The problem started last week when it kept trying to update the software automatically - even though I have already installed the newest version (v1.8) last year via my PC.
The only way to get rid of the update screen at first was to push any button, but after a while this stopped working and I had to turn it off and on again at the socket to get rid of it as it would completely lock up.
On Monday it stopped working altogether. Now when I turn it off/on at the socket the screen flickers very slightly but will not come on.
Pure support have been useless. They first of all suggested I do a reset even though I'd explained that I can't get the thing to even turn on.
They then suggested I contact Radio Fix (as it's out of warranty) without even checking that their "repair specialists" can't repair anything on an Evoke-3 other than a cracked display!!! http://www.radiofix.co.uk/Evoke-3.html
So basically there is NO SOLUTION!
My £200+ radio that's only 3 years old is dead.
Has anyone had any similar problems?
Does anyone know of a way of resetting it without the use of the main menu (maybe via a PC)?
Any help would be greatly appreciated.
My Pure Evoke 3 has stopped working this week. It's only around 3 years old and seems to be a software problem...
The problem started last week when it kept trying to update the software automatically - even though I have already installed the newest version (v1.8) last year via my PC.
The only way to get rid of the update screen at first was to push any button, but after a while this stopped working and I had to turn it off and on again at the socket to get rid of it as it would completely lock up.
On Monday it stopped working altogether. Now when I turn it off/on at the socket the screen flickers very slightly but will not come on.
Pure support have been useless. They first of all suggested I do a reset even though I'd explained that I can't get the thing to even turn on.
They then suggested I contact Radio Fix (as it's out of warranty) without even checking that their "repair specialists" can't repair anything on an Evoke-3 other than a cracked display!!! http://www.radiofix.co.uk/Evoke-3.html
So basically there is NO SOLUTION!
My £200+ radio that's only 3 years old is dead.
Has anyone had any similar problems?
Does anyone know of a way of resetting it without the use of the main menu (maybe via a PC)?
Any help would be greatly appreciated.