OUTRAGEOUS!!

[matengawhat]

i think a lot comes down to the business you are dealing with as well large businesses that build faulty goods/returns in to its original prices as this kind of thing will happen or small business trying to sell at all costs cheaper than the big boys just to compete

they will always try and negotiate and use ppls lack of knowledge to their advantage and come to an agreement that is mutaually beneficial to them that the customer feels happy with - when they find someone that is clearly going to fight and quote the law its easier just to settle and get rid - far to expensive and time consuming

 

[Alec]

bigblue235:

al7478:Furthermore, i was unaware that when i got my dell warranty for 3 years, i actually had 4 years (as one of those articles states) - albeit probably with one year of slightly lower "spec" cover (how good is my english eh?). I know that dell would be surprised to hear that too.

Not sure what you mean by that, but it sounds interesting, could you elaborate a wee bit? Ta

Sorry seem to have missed this for somehow.

I havent checked for the name yet (again, sorry, lazy of me) but someone stated earlier that the supposed year warranty we get as standard (tho it later turned out this is not entirely correct) should mean we have 4 years full cover if we buy a 3 year warranty on top. But this is not the way Dell do things.

All this is probably irrelevant in the light of what came later.

I still think my rights seem pretty rubbish if the 6 month thing is correct. Or do i ignore that and assume i have full rights for 2 years? I dunno. And i say that with great regret as i used to believe the "warranties arent worth it" brigade.