chebby:
staggerlee:Likewise received an e-mail saying order cancelled. Out of interest can they do that ?
In a shop, clutching a mis-priced item in one hand and cash or card in the other, no they can't. (Of course, as soon as they realise the mistake, they will clear the shelf and relabel the rest.)
Even if they are within their legal rights to 'up' the price at the till, no assistant in their right mind would try it for fear of the very public argument it would trigger off. They would just 'wear' the cost of their mistake on your item and scurry off afterwards to prevent it re-ocurring.
Online there is no possibility of such circumstances. (Apart from an easily ignored snotty email maybe.)
Chebby,
If I understand your post you are saying that if you were in a shop with cash in hand, they would have to sell you the mis-priced item. Not true. Have a read of the extract below.
The Shop Has to Sell at the Displayed Price
This is another common consumer misconception. If you see an item
priced at what you think is an absolute bargain - beware. If a shop
misprices an item, and for example misses a zero from the displayed
price, you might think that you can walk up to the till and insist that
you're allowed to take the goods away at the displayed price. This is
actually wrong. It comes down to basic contract law, and a price label
on goods is what's called, 'an invitation to treat' - that is, an
invitation for you as a consumer to make the seller an offer to buy
those goods.
You make the offer of the price stated on the goods - at this point if
the seller realises that there has been an error, they can refuse to
sell you the goods and tell you that they will sell them to you at the
correct price. You cannot insist that they sell the item to you for the
stated price - in fact you can't actually insist that they sell the
goods to you at all.
If I misinterpretted your comment sorry.