I have a LG OLED 65inch TV, that's just over 4 years old. It's been a fantastic TV, but this week I noticed a retained image/screen burn on the left bottom side of the panel. It is very noticeable when watching football with the green grass and when the screen has red colour.
I have taken care over the ownership to minimise any screen burn. I have run the pixel refresh program, but no change to the retained image.
I took a Currys 5 year warranty when I purchased, as I had some worries about this issue, the warranty runs out end of Nov 23.
Currys are collecting the TV this weekend to repair it, but from what I have read, repair is not possible for this issue.
Does anyone have experience on this and what I might expect from Currys?
My concern is that they take it away, return it a week later telling me there is nothing wrong with it.
I have taken care over the ownership to minimise any screen burn. I have run the pixel refresh program, but no change to the retained image.
I took a Currys 5 year warranty when I purchased, as I had some worries about this issue, the warranty runs out end of Nov 23.
Currys are collecting the TV this weekend to repair it, but from what I have read, repair is not possible for this issue.
Does anyone have experience on this and what I might expect from Currys?
My concern is that they take it away, return it a week later telling me there is nothing wrong with it.