Issue with my TV or Sky Q?

[R2D2]

The sound has just been breaking up every 10-20 seconds or so and it happens when my amp is on or turned off, so is it Sky Q or the TV? Thanks

 

[Roger_A]

The sound has just been breaking up every 10-20 seconds or so and it happens when my amp is on or turned off, so is it Sky Q or the TV? Thanks

Difficult to say from what little information you've given. Assuming you've checked connections and made sure plugs are firmly inserted, (you have done that haven't you), then I suggest you check the sound using the TV alone with Freview/Freesat and see if you still get the sound breakup in which case it's the TV. You could also try the optical output from the Sky Q box if you have a suitable input on your amp or avr to check whether it's the Sky box.

 

[R2D2]

Difficult to say from what little information you've given. Assuming you've checked connections and made sure plugs are firmly inserted, (you have done that haven't you), then I suggest you check the sound using the TV alone with Freview/Freesat and see if you still get the sound breakup in which case it's the TV. You could also try the optical output from the Sky Q box if you have a suitable input on your amp or avr to check whether it's the Sky box.

Just checked the HDMI cable for Sky Q which isn’t the best cable connection and pulled it out and put back in, it did it twice more and then stopped doing it. All fixed, thanks! 👍

Just changed HDMI cables too for a smaller one as that was a big bulky 10m HDMI cable I once bought for a projector. All working great. 🙂