Ipod problem

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Aug 10, 2019
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I have just plugged in my ipod to update it and nothing happened! Itunes doesn't recognise it but it does come up charging and then the charged symbol a few seconds later as i fully charged it the day before which i guess rules out any problems with the cable etc so far i tried restarting the computer and itunes nothing, restarting the ipod holding down menu and the centre button and also trying it in windows ( it is a mac formatted ipod) still nothing any suggestions? I only bought it last august so under warranty but wanted to see if anyone had any ideas first. Thanks
 
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Anonymous

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Sorry also tried restoring settings through the menus. It also does play ok as i tried that to test it.
 

margetti

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May 29, 2008
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Could be the cable - even though it's charging it might have a problem with the data links. I've had a mobile phone connector do the same thing (no link but charging ok) - one of the pins that carried data had broken.
 

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