Canton DM55 remote control problem

rallatt

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Jun 1, 2024
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We're onto our third remote control with this DM55 (Remote is RMB50546) and for the third time we've got an unresponsive DM55. Batteries are fine - the power light flashes red when I attempt to power up the soundbar. There doesn't seem to be any support from Canton (that I can see) and wondered if anyone else has had this issue?
 

Gray

Well-known member
Batteries are fine
...and presumably the normal 1.5 volt types (as opposed to 1.2v rechargeables).

In which case, after 3 new remotes, your attention must be on the soundbase itself.
If you give up trying to contact Canton, maybe take it to a repairer - preferably one that will provide free estimates.

Or, nothing to lose by opening the thing up yourself and having a look - at and around the infrared receiver.
Check that the receiver itself is in a position to clearly receive the remote's signal - and that there's no dust between it and the front window.
Maybe there's some identification on it (or its PCB) to allow you to obtain and fit a replacement (using only the minimum of heat necessary from a soldering iron).
 

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