When you buy hifi items through Amazon, does the usual 30 day return window apply? I see Richer Sounds now sell through Amazon.
There will be a commission.I don’t if it depends on whether Amazon are selling it themselves, or whether it’s through Marketplace which is really a shop window.
If it were from a proper dealer I’d rather go direct and they’re only paying Amazon a commission, presumably?
I believe Richer Sounds is a 14 day window but not sure what will apply on Amazon I would definitely buy from Amazon though. Easy as pie.When you buy hifi items through Amazon, does the usual 30 day return window apply? I see Richer Sounds now sell through Amazon.
I thought so. It’s a bit like eBay as a shop I suppose. It’s fantastically useful to consumers for research etc, but a mixed blessing otherwise.There will be a commission.
There’s a huge list of strict rules set out by Amazon for those who sell on their platform, or send stock to Amazon for them to store and despatch. They charge for the storage of your items (to be despatched on their next day Prime service), and if the item/items don’t sell within a certain period of time, which I think is about 3 months, they’re shipped back to the retailer - and if that retailer is based overseas (there’s a load of stuff from China, for example), I’ve read that they destroy the stock.
Buying RS online there is no restocking fee. If you buy in store the restocking fee is 20 per cent I believe.Thing is about buying direct from Richer Sounds is that they charge a restocking fee. This can be quite hefty. With Amazon returns there is not restocking fee so presumably their Ts and Cs are more more beneficial to the customer than Richer Sounds' own Ts and Cs.
We've had the odd thing from Amazon Warehouse where bits have been missing. It can work very well, but there is a whole host of things I'd never get from warehouse...One issue with Amazon is that if someone buys something and sends it back, when Amazon receive it, if the packaging looks fine, they’ll just supply it to the next buyer, regardless of what the condition of the unit is inside, or if it’s missing anything accessories wise. If it looks tatty or is faulty, missing bits etc (if they check), it’s just sent back to the retailer, which they’ll charge you for.
Makes you wonder why any dealer would want to use the Amazon storefront unless they are desperate or cannot set up their own online presence.One issue with Amazon is that if someone buys something and sends it back, when Amazon receive it, if the packaging looks fine, they’ll just supply it to the next buyer, regardless of what the condition of the unit is inside, or if it’s missing anything accessories wise. If it looks tatty or is faulty, missing bits etc (if they check), it’s just sent back to the retailer, which they’ll charge you for.
Most just want more sales and more exposure, with Amazon being the largest online sales platform. I’ll never sell anything on there, for a number of reasons.Makes you wonder why any dealer would want to use the Amazon storefront unless they are desperate or cannot set up their own online presence.
I guess if they can afford to take the hit of Amazon's percentage of whatever they charge for commission it might be worthwhile however I don't recall any dealers severely undercutting other dealers so it's pretty much of a muchmess where you buy the item from.Most just want more sales and more exposure, with Amazon being the largest online sales platform. I’ll never sell anything on there, for a number of reasons.
You're old fashioned....😄I've never used Amazon for anything. I certainly wouldn't buy hi-fi blind through any companies. Call me old fashioned or a stick in the mud, give me direct contact with dealers any day.
I wouldn't call it 'excessively extreme' when distance selling regulations give you 14 days to notify you wish to return an item and then another 14 days to send it back....that's 28 days grace!But yes, I do believe that if you sell on Amazon, you have to abide by their excessively extreme rules.
I’m referring to other rules which apply to retailers.I wouldn't call it 'excessively extreme' when distance selling regulations give you 14 days to notify you wish to return an item and then another 14 days to send it back....that's 28 days grace!
Amazon's policy guarantees its huge turnover....
Yep, old fashioned and proud.You're old fashioned....😄