Hi everyone,
I'd like to share my experience with the S10:
I had device issues from the very start. I had stereo sound issues which turned out to be due to the application. A complete remove and re-install helped resolve this. But I also had major hissing and noise on both the speakers, but more prominently on the right channel. I ruled out other system components by actual testing other devices; it was the S10.
I then went though a very painful troubleshooting process with the manufacturer's customer service that took weeks. I was finally advised to get it replaced.
However, since I bought it on Amazon (Canada) they would refund me $99 CAD (the original price I payed). But the price of the device is now $119 CAD on Amazon. So technically, a one-on-one replacement is not possible.
After much discussion with Amazon's customer support, they offered me a $20 discount on my next purchase, but only for a product sold and fulfilled by Amazon, but not other sellers. And surprise, surprise, Arylic is NOT sold by Amazon but rather the manufacturer.
In any case, I'm afraid that the next S10 I buy will have the same noise/interference/hissing issues, so I'm not sure I'll be making that purchase again. And their tech support didn't give me any hope that in case of more issues, they would be able to adequately help.
I guess, my search for a reasonably priced streamer that supports similar services like the S10 continues; that said, recommendations are welcome.
I just wanted to share my experience with the hi-fi / audiophile community. I'm sure that others haven't had similar issues, and are happy with their purchase, but I didn't have any luck.
Cheers!