anyone heard of or had experience with audio affair

[emcc_3]

They claim to be an authorised NAD dealer but when you go to the NAD website they are not listed as an authorised dealer in that region. Anyone know anything about them and if it would be safe to purchase via the net from them?

 

[Andy Clough]

I'd ring Armour Home Electronics who distribute NAD in the UK and double check (01279 501111).

 

[emcc_3]

Thanks for the advice Andy

 

[Thaiman]

Audio affair in Birmingham?? Alex seem like a nice guy but I never had any dealing with him although I am tempting to pop overand hear the highly regarded Chord Red reference that he is demo-ing sometime soon.

 

[emcc_3]

Yeah thats the one they also sell on the net as well was just curious if they we any good.

 

[Anonymous]

Yeah i ordered a turntable(Pro-Ject Xpression III with Ortofon 2M RED cartridge) from AudioAffair on tuesday only for Alex to get back to me this morning, telling me that they were out of stock and weren't expecting any more until next week
But he was very apologetic and even offered me a £20 discount for the inconvenience
So yeah i'm having to wait a few extra days for my turntable but i am now getting it at the bargain price of £259.95 so i'm more than happy with the service

 

[northantsbloke34]

[quote user="emcc_3"]They claim to be an authorised NAD dealer but when you go to the NAD website they are not listed as an authorised dealer in that region. Anyone know anything about them and if it would be safe to purchase via the net from them?[/quote]

http://www.laserline.uk.net/

Try these, they are listed and seem to have good prices.

Howard

 

[emcc_3]

Cheers for the link will check them out

 

[Hakim]

Audio affair is the worst rubbish out there. I wouldn't dare to buy anything from them after this. See the attached conversation. After 20 days i still have no clue where My delivery is. And Audio Affair keeps bull****ing me. Audio Affair sucks!

25/2/2013 Audio Affair:

Good dayThank you for you recent order with us, sometimes when our customers pay via Credit or Debit card from abroad the system we use is unable to check the address provided. In instances such as this procedure states that we require further identification from you in order to ascertain that the goods are going to the correct person.

I will need a photograph/scan of a photo identification and a photograph/scan of utility bill with your name and the billing address on, the one you provided with your order.I trust you understand why we do this and thank you in advance for you cooperation. -

Kind regards, Richard

Sales AdvisorAudio Affair

26/02/2013 Me:

Hello, i have attached a scan of my photo identification and a scan of a utility bill. Please let me know as soon as possible when the shipment is on its way or if i u need anything else.

Best regards

26/2 Audio Affair:

Thank you for your cooperation I am pleased to say I have now cleared your order.

Kind regards,RichardSales AdvisorAudio Affair

04/03/2013 Me:

Hello! I ordered a onkyo reciever and Focal speakers from you on sunday 24/2 with the ordernumber: xxxx I still have not recieved either the reciever and speakers or a confirmation that it has been sent.

I have spoken to Richard via mail, and he hasn't answered me if or when my delivery will reach me. See our mailconversation below. I also phoned you directly and spoke to a Rob who said he would look in to the matter and then mail me an answer not more than 2 hours after the call.

This was on friday, and i still havn't got a reply. Its now 8 days since i made the order, paid you and i still have no clue about what happend to my money or my order. Is this what you call service? Its said clearly on your webbpage that delivery took 5-7 days.

If i dont get a reply and knowledge of the whereabouts of my money or my delivery by tomorrow, i will be forced to take legal action against you. I really hope this is all a big misstake from your side and that you will contact me right away so that we could clear this matter out.

Kind regards

04/03/2013 Audio affair:

Apologies, your last email regarding delivery times seems to have evaded me, your goods automatically go on order when you place the order. The delivery period on item going out of the UK is usually 5-7 but can take a little longer in some instances - your Onkyo 818 arrived this morning I signed for it personally.

The Focal package is due to us Wednesday so all goods will be dispatched by the end of the week .

Kind regards, Richard

Sales Advisor Audio Affair

13/03/2013 Me:

What is going on? Where is my reciever and speakers?

This is not acceptable. Its now been 17 days since i placed my order and its been 9 days since you told me that my package was on its way.

This is not ok, if you tell your costomers one thing you have to keep it.

I want to know:

1. where is my package and when will it arrive.

2. How will you compensate me for waiting this long?

13/03/2013 Audio Affair:

Apologies for the delays, it appears Onkyo sent to us a black receiver rather than a silver,If black is acceptable then I can offer you this at a very good discount,If not, I am awaiting a call back from Onkyo in order to see how quickly they can get me a silverunit,

Kind regards,

Richard

Sales Advisor Audio Affair

13/03/2013 Me:

How Much is a very good discount? And when can you have my order delivered? And dont bull**** me anymore. I need straight answers!

To me it's clear that they never had What i ordered in stock and that they have known this all along and that they been trying to win time. This is not honest.