Recent content by CambridgeAudioCare

Hello Sousto, please can you confirm you have applied the latest software update to your BT100 please- this is on the Cambridge Audio website- I can't link to it due to spam rules but a Google search for 'Cambridge BT100 update' will bring it straight up. If problems persist, please get in...

Hello there. In terms of their AirPlay reception, both the CXN and 851N are the same but the 851N makes use of the superior decoding in the 8 Series products and this is intended to improve the performance of all sources including AirPlay. Regards Bart Cambridge Audio

I am sorry that you are continuing to have issues with the Stream Magic 6 and the My Book Live. As John points out, the Stream Magic can only show information as it is rendered. If the information shows alphabetically, this is what the Stream Magic 6 is receiving. Software like dBPoweramp can...

Hello bf1, The 752BD can be controlled via PlugPlayer (iOS) and Bubble UPnP (Android). The Stream Magic ap is designed specifically for the NP30 and Stream Magic 6 and cannot be used as a controller for the 752BD. Unfortunately, the 651 and 751 are not compatible with UPnP remote controls. I...

Hi Northenlights62, sorry to hear this. We don't think this is a software issue but it is possible that the ethernet connection has a problem. I've been looking over recent inquiries on the support site and I'm not sure I can see anything that matches your description but in this instance it...

Hello Jon, Sorry for the delay- there has been some confusion about how the BT100 update was being made available. I have updated your query with the software. With regards to seeing a complete library on the Stream Magic 6, you need to ensure that the library is itself complete and in a...

Hi Smuggs, Can you try a few things for me. Rather than an auto setting, is there a specific setting for the optical output? The way that optical connections work is that red light will be present all the time so it doesn't guarentee that the product is sending a signal. Is there another...

I've contacted the US distributor and passed your contact details on to try and resolve this. Ed

Hello E30M3, sorry to hear about the problems that you have been having. When I receive any inquiry about a product issue that occurs outside the UK (and to a greater extent, in the UK as well), I will be entirely dependent on our distributor in that country to assist in solving the problem. As...

Hello all, this topic seems to come up from time to time so I will seek to clarify it. We had many similar queries about the 650BD and similarities to the Oppo models last year. As with our previous models the Cambridge Audio 751BD and 651BD are based on a Mediatek chipset- in this case its...

Hello bilke, sorry to hear this. I've been doing some tests with a different power amp and this doesn't seem to be happening here. If you pause the music and increase the volume beyond -88dB, does the level stay high or is it only at -88dB? If problems persist, it may be necessary to contact...

Hello Moon, sorry for the problems you experienced last week trying to contact us. As Andrew has very kindly pointed out, Friday was an unusual day for Audio Partnership but I would hope you would agree that it was in a good cause. We take customer care and aftersales extremely seriously and...

Thanks John- a very elegant summary. The Stream Magic 6 is a Digital Streaming Preamp. Placed on a network, it can replay your audio files stored elsewhere. Mine lives with my AV system and communicates with my Twonky based server that once upon at time was a Sony Vaio laptop. The thinking...

I've actually got one of each... In the context of your system, I'd go with the DacMagic 100. I don't move the filters around on the others much and the USB implementation is great. The result is compact, pretty much futureproof and I enjoy listening to it. Job done! ATB Ed

Hi avinashraj, The answer to this is a little dependent on how you intend to connect and use the DAC. The original DacMagic is 96kHz capable but the USB connection is limited to 48kHz and does not have an asynchronous function. If you are intending to connect the DAC over USB, the DacMagic 100...