Hi Colin
So sorry for not getting in touch but I will soon!
To be honest I am not sure what I am doing! I keep dithering about whether to get the Plasma instead but , in a review on Amazon, someone who had this TV said it did get screen burn and he replaced it for the the 32LXD700 which he said was a better TV!
I don't think the sound is as good on the Plasma so would need a separate sound system.
I have to say, again, that , apart from this problem, the 32LXD700 is a fantastic TV and much better than the CRT it replaced.
I think I may just get another and hope the replacement is okay. If it isn't I will then ask about getting a Plasma instead.
Liz