ellisdj said:
ellisdj said:
davedotco said:
When I was a dealer, I offered advice that could be backed by a straightforward demonstration, now that I am not, I offer advice on technical or practical matters only and leave the subjective drivel to others.
By that token subjective was ok when you profited from it ... ?
I have got to shoot out so might not see a reply - just so Dave doesnt get offended - that was meant tongue in cheek but also a bit provocative as well for benefit of the conversation - I would call it Banter
No problem Ellis, it is a pretty good point.
As I have tried to make clear on numerous occasions, subjective evaluations are fine for the person concerned, but do not transfer well to other people with different experiences.
As a dealer, you would try and 'read' a customer and work out the demonstration that would be the most effective, there is of course a commercial angle. Occasionally I would get someone in the shop that I simply thought would be a waste of time demonstrating for, so rightly or wrongly I made up my mind and moved the customer on.
One thing became both clear and very frustrating, was the number of customers who simply would not hear anything that contradicted the gospel that the WHF (and some other) reviews became (I'm thinking late 90s here). You could demonstrate, quite clearly in many cases, that the latest 5* wonder was clearly outperformed by other product yet the customer would not accept the results of his own listening. One of the obvious responses was that it was 'confusing' and needed 'thinking about'.
A lot of people would then discount the evidence of their own ears and buy the 5* product elsewhere, what was amusing was when they revisited the shop after a month or two, the conversation invariable starting with the line, "I don't think I'm quite getting the best from my system....".