my sky hd box in the bedroom has packed up so i thought as i had been with sky for 11 years with the top package paying on average between £600 to now £800 they may be accomadating and give me a free hd box but no so i tried the cancelation department but no joy they just said no if you want to go to virgin thats your choice so thats what you get for being a loyal customer. anyway i know virgin to free repairs on servicing on there equipment but would like to know from anyone that has changed from sky to virgin is it any better then sky for service picture quality etc i was thinking of the tivo service is it any good any help would be most helpful