Streaming to Naim Help!

[lesmallett]

Hello, I have a Naim Unitiqute 2 which plays through some Neat Motive 2 speakers.

Music is streamed to the Naim from a QNAP over ethernet via an Ethernet switch.

The problem that I noticed this morning is when playing tracks they sound like they are scratched, can't think of a better description than that. So when listening to a record I will hear a hicup/scratch noise every few seconds. It is only as loud as the music but it does ruin my enjoyment of it.

I use the Naim with an AV amp as well and this does't happen when playing through this input.

What I am trying to discover is if the problem is with the Naim, the Qnap (no other problems with this), the Twonky Media Server on the Qnap or the Bubble UPNP device I use to control the music on my Android device.

Just wondering if any forum members have heard of had similar problems and what it turned out to be.

 

[Sospri]

You might be better advised putting this question to the Naim website, I have always found them very helpful.............

 

[lesmallett]

I am going to try that route but I am awaiting approval before I sign in and post. Not sure how long it takes so thought I'd ask here in the meantime as missing my music.

 

[HDNumpty]

As you stream via an AV a as well without this problem I think you've effectively ruled out the NAS and software for faults, I would return the Naim unit to your dealer for service after checking all your speaker connections from it

 

[lesmallett]

After testing the iRadio feature and having the same issue I realised it wasn't the NAS of the UPNP software and must be the Naim.

Did a factory reset and all is now good. I imagine it started after I did a software update.

Many thanks to those who replied.