Darren Rochell said:
Hello. Advice needed please. I think my Sky HD box which I have had for a long time is faulty. They sell sky HD boxes at my local cash converters. Can I simply buy one and install it to replace mine.....Also if I bought a new box from Sky would it be a better picture?
How Long have you been with Sky?
If it's more than 3 or 4 years, I would ring them and ask them nicely for a new box. They don't have to give you one, but if your firm, but polite, the chances are you'll either get a new one, or, get one at a reduced rate.
Remember, they want you to stay more than you think they do, so you can always call their bluff, and threaten to leave if you don't get a new box, after all, what's the point in paying for a service with nothing to view it on?