Samsung UE46ES8000 TV - App store problem

[admin_exported]

Hello,

I have a samsung smart tv model UE46ES8000 with the latest firmware installed. Two days ago it started happening that when I vist the appstore on my tv, the icons wont load at all. I can see the text of the apps, but not the icons. I've tried plugging the tv out of the main socket, but that didn't help. What can i do to restore the icons in the app store? I hope I wont have to revert everything to factory settings. Thank you in advance for your assistance.

 

[Anonymous]

Update: I did master reset, but it didn't help

 

[J.M.S]

Hi,

Have you tried just reinstalling the apps?

When you are in the Smart Hub press the tools button on the remote and there is an option to reinstall the apps. If this doesn't work you have the option to reset the Smart Hub in the settings menu underneath.

Hope this helps.

J.M.S