Qute HD problems

[adamrobertshaw]

I'm still getting horrendous fits of super jitter on a Qute HD on USB. It seems to happen after 45-60 mins of play. The input rate light flickers at the same time. It lasts about 2-5 seconds.

Tried Mac, PC, J River, Audirvana Plus, no up sampling, with upsampling, different cables, different USB ports, different interconnects, different amps. I just seem to get the same jitter attack. It's not permanent as I have had some error free listening 50% of the time.

Anyone else experience the same problems?

 

[adamrobertshaw]

I've given up on the USB connection. My best guess is that the Chord drivers and / or Audirvana player aren't running properly (together).

It's interesting that the Hugo will work on a Mac without drivers.

The Qute HD behaves fine on coax, so all is not lost. It is the best sounding input anyway.

 

[Frank Harvey]

Might be worth giving Chord Electronics a call...

 

[adamrobertshaw]

Just dropped them an e-mail explaining the issue.

Pretty annoying really. We should just be allowed to plug, play and listen. It can't be that difficult !!