Qobuz Hi-Res problem

[Niallivm]

I'm having issues when streaming Qobuz Hi-Res audio on my MacBook Pro (MacOS 10.14.6, Qobuz app 5.4.4-b017).

When I'm streaming 24bit up to 96khz albums the music stops playing and starts to buffering in the first ten minutes of play. (For example, on Lianne La Havas's latest release I can't get beyond 3m27 into the second track.) If I quit then restart the app, it buffers again at the same point.

WiFi is running without issues, download speed c.340mbps. I've had the same issue when streaming other releases but I don't have a problem if I downgrade the stream to CD quality.

Is there a setting that needs adjusting on my laptop? I’ve already set output to 24/96 in Audio MINI Setup.

 

[Niallivm]

Qobuz support have resolved this for me.
They asked me to clear the app's cache. I did this, extended the available cache to 40gb and the problem seems to be resolved. I don't know if it was a local capacity issue or if there was a faulty cached version of some tracks, but it's fixed and I'm not seeing the problem recur.