It seems the IR on the system doesn't work. When the original remote doesn't respond, I thought it was that. Then, I bought a new remote controller and it is the same. Completely not responding. Please help me.
You've already done the ultimate process of elimination.It seems the IR on the system doesn't work. When the original remote doesn't respond, I thought it was that. Then, I bought a new remote controller and it is the same. Completely not responding. Please help me.
You've already done the ultimate process of elimination.
Batteries are obviously OK and correctly inserted.
So the problem is in the system itself. Not much anyone here can do to help you unfortunately.
If there's a factory reset option, try that - as well as a complete power-down / up of the system (which you may have already tried).
Have you tried downloading the Users ManualThank you for your reply. I tried to do a factory re setting as per the advise on the google search but, it doesn't do anything unfortunately. Do you have any idea how to do this on this particular model? Thank you.
...or maybe a YT video shows resetting?Have you tried downloading the Users Manual
I have the original manual with me but, it doesn't say anything about system resetting! I also checked YT and there are no videos posted against this model!. Do you have any idea?...or maybe a YT video shows resetting?
I had a look at the manual and I don't think there is any way you can reset itI have the original manual with me but, it doesn't say anything about system resetting! I also checked YT and there are no videos posted against this model!. Do you have any idea?
I had a look at the manual and I don't think there is any way you can reset it
Your unit obviously has a fault.