NO Supplement Mag!

[admin_exported]

Am i the only one who didnt get the supplement mag as a subscriber i was looking forward to reading it !

 

[Messiah]

In case you have not checked, it is located inside the main magazine and is not a separate mag.....

 

[Anonymous]

Yes understand its not a separate mag but no blu-ray players reviewed in my magazine, and it says on the website 20 blu-ray players reviewed!

 

[Messiah]

Looks like you'll need someone from WHF then. (My mag has the supplement in and it does have the Blu-Ray player reviews so I can at least confirm it is supposed to be there)

How strange...........

 

[Anonymous]

Just noticed 1 more and thats a 1000 posts Messiah!

 

[Messiah]

Go on then I'll make this one the big thousand!

 

[Andrew Everard]

eremis6:Yes understand its not a separate mag but no blu-ray players reviewed in my magazine, and it says on the website 20 blu-ray players reviewed!

Where are you, and does the magazine have the supplement trailed on the cover? I believe only the UK editions have the supplement, and the overseas ones have a different cover without the supplement trail.

Let me know if you're in the UK and missing the supplement, and we'll put things right...

 

[Torres09]

Andrew Everard:

eremis6:Yes understand its not a separate mag but no blu-ray players reviewed in my magazine, and it says on the website 20 blu-ray players reviewed!

Where are you, and does the magazine have the supplement trailed on the cover? I believe only the UK editions have the supplement, and the overseas ones have a different cover without the supplement trail.

Let me know if you're in the UK and missing the supplement, and we'll put things right...

All ok with my copy Mr E, supplement in mag and trailer on cover.............and im overseas

........ Dublin

 

[Andrew Everard]

Yes, but that's only overseas-ish...

 

[Clare Newsome]

Yes, please let us know of any UK/ROI issues without the supplement insert,

Overseas readers will be able to enjoy all the Blu-ray player reviews and features here online within the next couple of weeks.

 

[Anonymous]

Sorry been working, yes live in the uk, Northallerton to be precise, yes the suppliment mag is featured on the cover and ive been in to wh smiths and had a look at their copies just in case i was being stupid, im not and im missing the mag!

 

[Andrew Everard]

Hi eremis6

Apologies for that. Email me from the address you used to sign up for the forums (just so I know it's you and not someone trying to get a freebie), and give me your name and postal address, and I'll send you out a replacement copy on Monday morning

 

[Messiah]

You can't argue with customer service like that!

 

[Anonymous]

do you need any info in the e-mail?

 

[Clare Newsome]

Just your name and address (as you signed up to the site with), plus where you bought the mag from (or your subscriber number).

Thanks!

 

[Anonymous]

Where do i find my subscription number?

 

[Andrew Everard]

Should be on the address label.

 

[Anonymous]

Binned it when i got the mag! any other way of finding out?

 

[Andrew Everard]

I'm sure we can find it at this end. Please email again supplying your postal address as well as your name, as originally requested.

 

[Anonymous]

OK Just sent it and thanks for sorting it out.

 

[Anonymous]

Just received my replacement mag through the door this morning, thanks for sorting that out for me. Was i the only person who had this problem?

 

[Clare Newsome]

Glad you got your copy - apologies again. Only rogue copy we've heard of so far. Binding glitches do sometimes happen, and with a split print-run (two different covers; two different issues, with and without the extra pages) it's more likely. Here's hoping yours was an isolated incident..

 

[Anonymous]

Crikey, I whizzed past that a little quick the first time and read it as a completely different hand gesture...

 

[JoelSim]

I have a spare BluRay supplement you can have. Unused, unopened, uninterested (yes I know it's disinterested...)