:?
We have had the above mentioned TV for a couple of years now and it has been excellent. On visiting the LG website recently I noticed there was a new firmware upload for the TV. I proceeded to download it and followed the instructions to the letter to upload it to the TV. It didn't work. The file unzips fine to the USB stick, placed in the LG_DTV folder. I plug it into the USB port and the update window appears. I push the 'start' button and the message that it is copying the file from the stick appears. Then when the updating window appears it doesn't get past 0% before the words 'unknown error' appear and the up[date stalls. I've downloaded the update multiple times and used two different memory sticks (8 gig and 4 gig) and I get the same error every time.
The zipped file size of the update is reported as 128,144kb, unzipped it is reporting at 128,277kb. Could this be the cause of the problem? LG customer service have been quite helpful but even they seem to be stumped! Has anyone else had this problem, or could anyone point me to a possible solution please? I know the TV works fine as it is, I can't help but think that if this is an update it might improve things/add a feature or two etc.
Any advice gratefully received.
We have had the above mentioned TV for a couple of years now and it has been excellent. On visiting the LG website recently I noticed there was a new firmware upload for the TV. I proceeded to download it and followed the instructions to the letter to upload it to the TV. It didn't work. The file unzips fine to the USB stick, placed in the LG_DTV folder. I plug it into the USB port and the update window appears. I push the 'start' button and the message that it is copying the file from the stick appears. Then when the updating window appears it doesn't get past 0% before the words 'unknown error' appear and the up[date stalls. I've downloaded the update multiple times and used two different memory sticks (8 gig and 4 gig) and I get the same error every time.
The zipped file size of the update is reported as 128,144kb, unzipped it is reporting at 128,277kb. Could this be the cause of the problem? LG customer service have been quite helpful but even they seem to be stumped! Has anyone else had this problem, or could anyone point me to a possible solution please? I know the TV works fine as it is, I can't help but think that if this is an update it might improve things/add a feature or two etc.
Any advice gratefully received.