John Lewis pricematch

[admin_exported]

I would like to buy a Panasonic 37X10 from John Lewis as I believe their customer service is excellent?

I did get a pricematch from their Cheadle branch but was then told they don't deliver to Scotland.

My nearest JL branch is Aberdeen. I wondered whether they will pricematch with any store in the UK or does it have to be within a certain radius?

 

[Anonymous]

JL Pricematch is UK wide.

Scottish branches used to have the 8 mile radius policy as a trial, which I believe has now finished and has reverted back to the UK wide pricematching.

 

[margetti]

No personal experience, but this from their website...

ÿAt John Lewis we carry out regular priceÿand availability checks within 8 miles of theÿbranch. This includes major high street storesÿand independent shops. If we find an item thatÿwe stock at a lower price, we will reduce oursÿto match that price.ÿThe item must be identical and benefit fromÿthe same service conditions that we offer.

We even match sale prices, in our local area,ÿprovided the competitor is not closing down.ÿIf a competitor is running a very short promotion,ÿwe may not have time to lower our price but weÿwill still refund the difference.

If you buy an item from John Lewis and thenÿsee it for less in any UK shop, simply returnÿto the John Lewis branch where you boughtÿthe item with your receipt within 28 days, or callÿthe branch with the purchase details. We'll noteÿall the information, check the competitor's priceÿand service conditions, and refund the differenceÿif appropriate.

 

[Anonymous]

Thanks a lot both. Much appreciated.

 

[Anonymous]

I am delighted to say that I got a pricematch with John Lewis for £569 so am chuffed.

Unfortunately, I can't afford a sound system at the moment so am hoping the sound on the 37X10 will be okay until I can?