Great Customer Service from John Lewis

[Bruiser]

I had a Samsung 8K model TV and it developed a fault within a year and because it was within one year Samsung deal with the issues and they gave me the newer model with same specs. After 3 years the TV didn’t show a picture just sound and John Lewis gave me a refund. Excellent customer service.

 

[Gray]

Not the best advert for Samsung longevity though 🤨

 

[Bruiser]

Not the best advert for Samsung longevity though 🤨

According to the guy who came out to say it was a right off it was common with the Samsung 8K models. And they’re the most expensive models too.

 

[Gray]

According to the guy who came out to say it was a right off it was common with the Samsung 8K models. And they’re the most expensive models too.

☹️