professorhat:
Del Smith:I've found it very difficult to demo a short list of AV receivers although would like to without putting down a deposit first and then commited to buying from that shop or loose the deposit, even if I could find somewhere that was willing to set up different demo's for me I would most likely be able to get the item elsewhere cheaper,so what do you say, thanks for that I'll now buy it elsewhere.
Well, you see, your two comments here illustrate the issue. In my mind, no way should a shop charge for a demo. That's ridiculous, especially if they offer you a money back promise if you decide to buy that item. This makes no sense, if I knew I wanted to buy that item, I wouldn't be asking for a demo.
However, your statement about how you can find it cheaper elsewhere so "thanks for that I'll now buy it elsewhere" illustrates clearly why high street shops might have to start charging for demos. If the attitude of, let's go down the dealer, have a listen, then go and buy it for a few quid cheaper online reigns, then the only way the dealer can survive is to only offer the demo option to people who will commit to actually buying from them. Otherwise it's not fair, online retailers who offer none of the service of your high street dealer make all the money and the high street dealer is left out of pocket and thus, eventually, out of business.
Until people realise service is worth paying a bit extra for, I can actually see a point where this will happen everywhere and it will actually cost you to get a demo of something just because the retailer can't trust you to do the decent thing and not go off and buy the product he's helped you to choose online so you can save a few quid. As usual, it's the greed of the few which will detriment the majority.
But if this actually happenned, they would have to charge enough to make people think twice aqbout losing that money. you might then see the better off factoring those costs in, and therefore being prepared to walk away, and the less well off (majority) just buying blind online anyway. I dont think that would do the whole AV industry any good*
* This may all be irrelevant as we are pretty hardcore compared to joe public who doesnt care much for auditioning anyway.