Finally managed to order the PS5......twice!!

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Deleted member 2457

Guest
Ah man it’s broke already! Won’t read game discs any longer! What should I do?
 
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Deleted member 2457

Guest
Did you update the PS5 to latest firmware?
Yes mate. I will take a picture of what it says in a bit, and I have got to call Sony to see what they say either so they can fix it or give me a faulty return number.
 
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Deleted member 2457

Guest
I have to give Sony technical support a call first, then get a faulty number and request a refund or replacement. I am going to ask for a replacement PS5.
 
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Deleted member 2457

Guest
Where did you buy the games from? Any scratches on the discs? Won't the PS5 read any of the discs?
Amazon. No scratches on the discs, they worked in the morning fine, then I played a 4k disc Blu-ray a DVD and Blu-ray audio disc and in the evening when I put it on again the game discs won’t read. It still reads 4K Blu-rays though and DVDs!
 
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Deleted member 2457

Guest
I have now asked for a refund, I can’t be done with this grief!
 
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Deleted member 2457

Guest
Just spoke with BT and they are collecting it Monday and replacing it for a new one. (y)
 

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