E.P.G on Panasonic PZ81 freesat and freeview not working properly

[admin_exported]

The EPG on this set is playing up.It is fine with todays programme lists but forward them 24hrs and it is completely blank. I have been down to my local Pana dealer and he has the same problem with the PZ81 on display in his shop. He thinks it may be a software issue. Any ideas anyone?

 

[Anonymous]

Got my 42-PZ81 in the post on Tuesday. Not looked at the E.P.G yet. Setting up freesat on sat so will let you know how i get on.

You happy with the picture? What settings are you using? What size is yours?

 

[Anonymous]

Excellent PQ especially on HD channels via sky.I also have it set up with my PS3 and I'm blown away with quality from 1080p game GT5 prologue with incredible sound thru my amp. Olympics is very impressive on BBC HD and Eurosport HD. BY the way mine is 46PZ81

 

[Anonymous]

I have the same problem with the EPG not being fully or reliably populated. It was ok, but after a software upgrade it became unreliable. I am now on software version 1614-10100.

Have contacted Panasonic for advice. Hope to hear from them!!! If so will post back the response.

 

[Anonymous]

Thanx for that. Same software programe as mine. My local Panasonic shop said the problem should sort itself out but didnt know how long. Interesting to know if any other PZ81 owners have similar problem?

 

[Anonymous]

Bernie

Now have a response from Panasonic. My guess is that receiving a software update changed the settings. Tried the suggestion and it worked for me.

ISSUE RESOLUTION: Dear Mr **********,

Thank you for your patience and
allowing us the time to investigate the PZ81 phenomenon.

Please accept
our assurances that this is not indicative of poor quality, Panasonic products
are manufactured to the highest specifications. We would like to reassure you
that this is not attributed to a component failure within the product but
appears as a result of the software settings within the device.

Therefore we would recommend that the unit is set back into shipping
conditions. This action will reset the TV to its original condition, i.e. no
programmes tuned in. All settings other than "Owner ID" (programmes, picture,
sound quality, etc.) are reset.

Instructions can be found on page 42 of
the PZ81 user manual. I have listed the instructions below for your
perusal.

Display the Menu by pressing the Menu button on the
remote
The Viera main Menu will appear
Select Setup
The Set up
menu will appear
Select shipping conditions
Press OK to confirm the
start of the shipping conditions (follow the on screen instructions)
"Auto
Setup" will automatically start when Mains power on / off switch is next turned
on

Please note that the EPG for Freesat and DVB will update during even
hours. We would therefore recommend that you carry out the above on an even
hour, for example, 4pm, 6pm 8pm etc.

We trust that the above information
will be of assistance to you. However, of course, if you should have any further
queries, please do not hesitate to contact us on 0844 844 3852 or
customer.care@panasonic.co.uk and we will endeavour to assist.

Kind
regards
Customer Support

 

[Anonymous]

Drr

Thats worked for me also. Thanks for that should sort it for any other PZ81 owners with similar problem. How do you find the overall picture quality on both HD and SD on this model as mine is superb in HD but seems a bit soft and slightly blurry on some SD channels?

Bernie