Downloaded Spotify playlists vanishing

[SteveR750]

I've noticed in the last couple of weeks two, and on all occasions only the same two playlists have become "undownloaded" onto my S2. I've downloaded the both 4 times now, and on the last three occasions it took only a couple of minutes to donwload around 20 tracks at extreme quality.

This suggests that the files are not wiped off the phone, but somehow not registered as downloaded - I notice that if you undownload a file it doesnt appear to erase it, merely mark the phone memory as "free" and available space to be written to.

I'm wondering if this is a spotify problem, since no other playlists exhibit this behaviour, in addition, I have deleted more than the equivalent number of tracks in case it was a memory issue on the phone, though according to task manager I'm using around 2/3 or all availabale phone / sd card memory.

 

[SteveR750]

http://community.spotify.com/t5/Mobile-Android/Playlists-keep-disappearing-unsyncing/m-p/162992/highlight/false#M9327

This is pretty p*** poor I'm afraid. I've had this problem for three weeks now and the only reason I pay for premium is sync tracks to my phone to be able to play offline. To post a solution that is a customers workaround is laughable.

 

[BenLaw]

Maybe the Music Gods are trying to direct your interests elsewhere - what were the playlists?

 

[SteveR750]

Maybe the Music Gods are trying to direct your interests elsewhere - what were the playlists?

NME's most uplifting 50 tracks (there were 44....)

a playlist called New Stuff to Listen To. Mostly a bunch of porcupine tree stuff, but self explanatory.

 

[idc]

I have lost my playlists a couple of times, once my fault, once something happened during an update. A request on the Spotify website forum and they were returned

 

[SteveR750]

I tweeted spotify support, they confirmed it's a known issue and to be patient for a fix.

OK, 3 weeks in......