Lee Woodger:
Hmmm. Well to be honest i'm pretty peeved with the service so far. It seems you know where i've got this all from but if you don't it's irrelevant really anyway...
For instance, Sunday when i went to pick up all the equipment, half way through loading up my van i was talking about how the most important thing of today was collecting the speaker cable because that's what we were planning on running into the walls and ceilings. Anyways, we loaded up and left. Got home and opened the bag containing the speaker cable to find 45m of micro cable at £2.50/m instead of the Ultra100 cable at £5/m i had ordered, and i'm sorry but assistant managers don't "mis-read" receipts, or at least they shouldn't! Had i been many other people the mistake wouldn't have been recognised and the shop would have been twice a wealthy from it.
Then secondly this sub-link issue. Selling me a mis-matched lead.
And now thirdly, looking back on the receipt, i paid for 2 Ixos XHD608 1m coax cable at £39.95 each. When picking this up he asked why i had ordered that and i explained that one was for the BD player to the amp and one was for the Sky+ HD to the amp. He told me that Sky+ HD didn't have coax out (even though i have researched and seen one on the Pace box) and that i needed a optical cable instead. I felt on the spot and agreed and have now seen that he's given me one Ixos XHD308 which sells for £10 cheaper on their website for the optical and the other coax i should have got is infact a Cambridge Audio Azur Premium Digital 1m coax which again is £10 cheaper than what i paid for!
Oooohh, i am looking forward to hearing why the assistant manager has made so many of these "mistakes"?!
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P.S. sorry for the rant. But having just parted with over £3500 of my cash you can see why i'm a little peeved...!ÿ
The moral to this story is don't necessarily buy all your stuff from one shop, unless they are doing you a deal on it. Also, RS offer a "if you can find it cheaper online...", I'm assuming this doesn't mean cables too. I would give all the cables back and buy online from audiovisualonline or futureshop or ebay. You would probably half your outlay on the cables.
I will defend the guy about the Sky box slightly, up until quite recently they only had optical out. The newer ones have coaxial and optical. He was probably being honest and just not up to date there.