Denon avr-x2300w video output issues

[hudsucker_99]

I have a Denon AVR-X2300W hooked up to a Philips 50PUS7805 50" 4K TV, through hdmi output 1.

I did have an Optoma HD50 connected to the AVR through hdmi output 2.

Recently I've swapped the HD50 with an Epson EH-TW7000 and upgraded all input and output hdmi cables to hdmi 2.2.

I'm getting a great picture on each output but I cannot swap between AVR output 1 and 2 without going into settings-video-output settings-videoOut:
This is where I have to switch between monitor 1 and 2.

This was not the case with the HD50.

Any advise would be gratefully received

 

[Shrek]

try swapping the outputs see what happens .

 

[abacus]

On most AVRs you can either select out 1 or 2 or both, that's all.
All you need to do is have both outputs on and switch on whichever item you want to use. (If you have them both switched on then the one with the lowest resolution will normally take priority as the AVR outs are not normally independent)

Bill

 

[hudsucker_99]

Thanks both. I'll try swapping and having the displays on. Will report back

 

[hudsucker_99]

Turns out, swapping the outputs didn't do anything.

Plus, I've realised that when I select Auto (Dual) for video out, I'm getting nothing, that's why I have to select monitor 1 or monitor 2.

I'm wandering if the old denon is up to the job

 

[Shrek]

are you able to access the inputs and out puts on the Denon settings i had a similar issue with my Marantz

 

[hudsucker_99]

are you able to access the inputs and out puts on the Denon settings i had a similar issue with my Marantz

I believe I can. Will report back

 

[hudsucker_99]

Unfortunately, the is no 4/8K selection, only the unit numbers 1-7 and the front hdmi

 

[GSV Ethics Gradient]

I can't see that looking at the input menu will help with an output issue - am I missing something?

 

[hudsucker_99]

That is a very good point. Any suggestions of how to get dual 4k video output out of the Denon AVR-X2300W without having to go into settings every time I switch from TV to PJ?

 

[GSV Ethics Gradient]

That is a very good point. Any suggestions of how to get dual 4k video output out of the Denon AVR-X2300W without having to go into settings every time I switch from TV to PJ?

I have a Denon AV amp too - if you go into set up>HDMI settings there's an option for video output where you can set it to do dual, monitor one or monitor 2. Mine's on dual and whilst I only use one screen, I'm guessing that's what you want.

 

[hudsucker_99]

I have a Denon AV amp too - if you go into set up>HDMI settings there's an option for video output where you can set it to do dual, monitor one or monitor 2. Mine's on dual and whilst I only use one screen, I'm guessing that's what you want.

Yes, exactly. Except, when I select dual I get no output at all, I have to manually choose monitor 1 or 2

 

[GSV Ethics Gradient]

Yes, exactly. Except, when I select dual I get no output at all, I have to manually choose monitor 1 or 2

That sounds like a fault then - not that that's much help to you! Re-reading I can see you've already tried this - apologies.

 

[abacus]

If you switch to dual mode, but only connect one cable, do you still have a problem? if so then there could be a problems with the receiver or a problem with the projector, as you said it worked fine with the old one.
Try turning the HDMI Control function off on both the projector and TV to see if this solves the problem.
If you still have problems, then probably best to contact your dealer, or Denon direct, as they should be understand how there products work.

Bill