BEST UK HI FI RETAILER

Zeeman92

Well-known member
Nov 9, 2014
34
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10,545
With my experience I've had no issues with Richer Sounds. Never ever push a sale or jump on you when you walk in. They're not ones to forget about you when you have a return too, I've had stuff that has unfortunately lapsed the returns period and they've always helped and given a satisfactory outcome. On the odd occasion you may find stuff cheaper, but I like knowing that if I have any issues they're always dealt with and the products have a good warranty on them too.
 
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Cookie

Active member
May 7, 2021
24
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With my experience I've had no issues with Richer Sounds. Never ever push a sale or jump on you when you walk in. They're not ones to forget about you when you have a return too, I've had stuff that has unfortunately lapsed the returns period and they've always helped and given a satisfactory outcome. On the odd occasion you may find stuff cheaper, but I like knowing that if I have any issues they're always dealt with and the products have a good warranty on them too.
Years back Richer Sounds were best avoided. Seems they've upped their game.
 
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Gray

Well-known member
Years back Richer Sounds were best avoided. Seems they've upped their game.
I think (generally) you're right.
I've used them since they were established. It hasn't all been good but lately they seem better to me. Julian giving his staff a share in the profits was a masterstroke - made them happy, so naturally the customers felt the benefit of that too.
 

aversaurus

Well-known member
Jan 11, 2016
83
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I've never thought about who's the best I've delt with .I would probably say richer sounds I've never had a problem and spent a few Bob with them over the years
 

idc

Well-known member
Jan 2, 2008
1,090
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19,270
For online dealers, I have found dv247 music store easy to deal with and order from. They have got round Brexit by having a warehouse in the UK as well as Germany. Others, such as Thomann and bax music got complicated when ordering.
 

Stuart.W.D

Well-known member
Sep 29, 2013
108
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DIB

Well-known member
May 21, 2009
156
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18,620
Over the years I can't think of a single dealer that I wouldn't recommend to be honest, maybe I've been lucky.

The only times I've had issues have been when buying on Ebay from non-trade individuals.
 

Tinman1952

Well-known member
May 19, 2021
540
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I think (generally) you're right.
I've used them since they were established. It hasn't all been good but lately they seem better to me. Julian giving his staff a share in the profits was a masterstroke - made them happy, so naturally the customers felt the benefit of that too.
And now they own the company!
They used to say ‘by Royal Appointment’ and I was always intrigued as to what they had sold to the Queen or Prince Charles perhaps….?
 
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Deleted member 2457

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Richer Sounds, John Lewis and Peter Tyson are good.
 
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