I have bought a few Cd's from Bandcamp recently for three main reason, 1, that I wanted them *smile* , 2, they were unavalable elsewhere and 3, I like the idea of most of my money going directly to the artists themselves.
https://bandcamp.com
Anyway I ordered a Cd from an artist called Kettel ( Ibb & Obb ) and waited untill well past the estimated delivery date but nothing arrived, so I used the standart email enquiry form from bandcamp to contact the artist directly and added in a personal message to say the Cd had not arrived.
Within two minutes I had a reply that apologized for the mess up and said would I like another free Kettel Cd as well so I of course said yes please and gave them the title.
Within three days the Cd's arrived on my mat and when opened I had not only the free Cd but two copies of the original Cd ordered !
This is what I call exemplary service and I wanted to post it here to big up Bandcamp and Riemer Eising ( Kettel ) for making me a very happy bunny indeed . *good* *biggrin* *drinks*
https://bandcamp.com
Anyway I ordered a Cd from an artist called Kettel ( Ibb & Obb ) and waited untill well past the estimated delivery date but nothing arrived, so I used the standart email enquiry form from bandcamp to contact the artist directly and added in a personal message to say the Cd had not arrived.
Within two minutes I had a reply that apologized for the mess up and said would I like another free Kettel Cd as well so I of course said yes please and gave them the title.
Within three days the Cd's arrived on my mat and when opened I had not only the free Cd but two copies of the original Cd ordered !
This is what I call exemplary service and I wanted to post it here to big up Bandcamp and Riemer Eising ( Kettel ) for making me a very happy bunny indeed . *good* *biggrin* *drinks*