Audio issues with Sony STR-DA2400ES Amp

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Aug 10, 2019
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Hi,

I was wondering if anyone can help out. I have recently got a Sony STR-DA2400ES amp, upgrading from a Sony STR-DB940 amp. Normal operation appears fine, switching between HDMI inputs without problem (my Sky HD box is slow coming up but that don't bother me) and audio appears fine - Blu Ray's are great, and my XBox 360 is too. My problem initially came when listening to ProLogic from my Sky HD box (about 3 years old) via optical - the centre channel would reduce significantly in volume to barely audible. I changed the surround method to Neo 6 which appeared to work for a while, then the same happened again. I then noticed the problem happening via the optical input from my tv (Panasonic TX-L37G15B) when streaming videos. Just recently, watching a programme from Nat Geo HD in Dolby Digital, the same happened.

I am at a loss here, having checked all connections, speaker cable, hard rebooting amp and Sky HD box. Problem is even more annoying when it could be fine for a day or two then play up all the next day.

If anyone can help me out, I would be very grateful!
 
It's either the amp stage for the centre speaker of it's possibly the speaker itself (I can only think a component in the crossover is getting hot and heading towards open circuit or something).

The only test I can think of is to swap one of the front speakers with the centre and then listen for a while, if the centre channel still goes quiet it's the amp, if the centre speaker (which is now on one of the other channels) starts to go quiet again, it's the speaker.
 
Thanks for the suggestion - I was trying to avoid playing around with the speakers as it happens so intermittently!

I will give that a go and report back.
 

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