AUDIO EXTASA

[admin_exported]

This is not a bargain but it seems quite the opposite.

http://www.audio-extasa.eu/login.php

Last year I bought a tuner and I have no news yet shipping or no money back even though contact with them almost every day by email.

And it seems that I am not alone.

http://www.reviewsofwebsites.com/audio-extasa-de-suddenly-disappeared-after-receiving-my-payment/

http://audiokarma.org/forums/showthread.php?t=351323

I'm beginning to think the worst. :?

 

[bigboss]

Ok, you order date was 27th December 2012. You make it appear as if you ordered it months ago.

Being a Christmas / New Year week, they may have been busy. How did you pay? If by credit card, you have protection (if based in UK, not sure about other countries).

 

[Anonymous]

Ok, you order date was 27th December 2012. You make it appear as if you ordered it months ago.

Being a Christmas / New Year week, they may have been busy. How did you pay? If by credit card, you have protection (if based in UK, not sure about other countries).

ok. I hope you're right.

But an email to say how things are not taken even two seconds.

My credit card but not debit. :-(

thanks for answering

 

[bigboss]

Credit card is generally better than debit card for buying things as it offers more protection.

 

[Anonymous]

Hi, after posting this post i have just received from extasa this:

******************************

01006115830135 HERMES already sendt to You.
Best Regards.

******************************

but gives no further explanation.

I understand that "Hermes" means the postal service:

https://www.hermespaketshop.de/index.php

But when I introduce the course tracking number ?

01006115830135

that they have provided to me, I understand that says NO shipping!! :help:

 

[bigboss]

Courier companies can be notorious in not updating their sites with tracking numbers. I've faced this only 3 weeks ago. When I entered the tracking number on the courier company's website, I got the message "Item not yet received from the sender", yet it turned up at my place 1 hour later!

 

[Anonymous]

Courier companies can be notorious in not updating their sites with tracking numbers. I've faced this only 3 weeks ago. When I entered the tracking number on the courier company's website, I got the message "Item not yet received from the sender", yet it turned up at my place 1 hour later!

many hours have passed and still no delivery

I am very concerned

 

[bigboss]

Patience. I only gave an example of what happened with me. It should turn up this week.

 

[Anonymous]

Patience. I only gave an example of what happened with me. It should turn up this week.

Thanks

 

[Anonymous]

Patience. I only gave an example of what happened with me. It should turn up this week.

Yesterday I received an email from extasa saying this:

**********************************************

Dear Sir / Madam
We Sends the packet with HERMES. Package Number: 01008115840305
Best Regards.

Have the package to get back Because We Need to Provide new application number was wrong with system now has new number 01008115840305 The package Should be delivered soon.

The package Should be delivered soon

**********************************************

But by introducing the new routing number keeps telling me that it DOES NOT not exist.

I think they are laughing at me.

All these techniques are only to delay the process.

In fact, I do not give truthful information.

 

[Deleted member 2457]

Patience. I only gave an example of what happened with me. It should turn up this week.

Yesterday I received an email from extasa saying this:

**********************************************

Dear Sir / Madam
We Sends the packet with HERMES. Package Number: 01008115840305
Best Regards.

Have the package to get back Because We Need to Provide new application number was wrong with system now has new number 01008115840305 The package Should be delivered soon.

The package Should be delivered soon

**********************************************

But by introducing the new routing number keeps telling me that it DOES NOT not exist.

I think they are laughing at me.

All these techniques are only to delay the process.

In fact, I do not give truthful information.

Their website looks major dodgy, what made you use them in the first place?

 

[Amadeus1756]

The WHOIS record doesn't look encouraging:

http://www.whois.com/whois/audio-extasa.eu

 

[Anonymous]

Patience. I only gave an example of what happened with me. It should turn up this week.

Yesterday I received an email from extasa saying this:

**********************************************

Dear Sir / Madam
We Sends the packet with HERMES. Package Number: 01008115840305
Best Regards.

Have the package to get back Because We Need to Provide new application number was wrong with system now has new number 01008115840305 The package Should be delivered soon.

The package Should be delivered soon

**********************************************

But by introducing the new routing number keeps telling me that it DOES NOT not exist.

I think they are laughing at me.

All these techniques are only to delay the process.

In fact, I do not give truthful information.

Their website looks major dodgy, what made you use them in the first place?

Well... they ¿had? the Yamaha T2 thay I could not find it anywhere

I begin to regret :wall:

 

[Anonymous]

https://www.hermespaketshop.de/

01008115840305

"Die gesuchte Adresse konnte nicht gefunden werden."

"The requested address was not found."

Shipping not appear anywhere

No response by email.

I begin to think that they have stolen my money.

 

[Anonymous]

The package has arrived with the Tuner, and came in a reasonable time.

All my suspicions about Audio-Extasa were unfounded, and publicly apologize for it.

Audio-Extasa fulfilled.

The packaging is perfect.

In the future, maybe they should to improve communication with their customers.

That said, It is very likely that I will buy from them any of their great products

Thank you very much.

 

[bigboss]

Glad you're sorted. :cheers:

Agree that their communication could've been better.

 

[Anonymous]

WONDERFUL LOOK !!!!

ESTRATOSFERIC SOUND !!!!!!!!!!!!!

 

[dfa2124]

Hey Perdomino,

I see you are enjoying your Yamaha T-2 I got one myself last October and it really is stunning. Even through my humble system it produces sound quality above any other tuner I have tried so far:

As for Audio Extasa - I think they are connected with Retro Audio in Berlin. I have never bought anything from them. The items look in very good condition, but the prices are rather scary! I'm glad it all worked out for you in the end though. It looks like the wait was worth it.

 

[Anonymous]

I am having the same experience having bought a Sony tape deck from them. Since payment on the 24th of January no reply to any of my e-mails and telephone calls. i do hope that my purchase arrives just as it did for our friend. Nevertheless their lack of communication is bordering unsociable behaviour.

Regards,

Costis.