Audio drop out

[jcarruthers]

So I am getting this on my new turntable.

http://www.mintylamb.co.uk/upload/Memo.m4a

I get audio back briefly when I tap the stand the turntable is on.

 

[jcarruthers]

Realising that not everyone probably wants to listen to an audio file, I'll describe it.

The audio goes muffled — so far this has generally been more towards the middle of the LP.

If I tap the turntable it comes back and then goes again.

The turntable is new, and I had to replace the cartridge as the one it came with was broken— it was seemingly straight forward to do this as there was no alignment due to the three holes of the Rega.

 

[stevebrock]

what is your bias set to?

obviulsy Rega recommend 1.75g with the Elys 2 start at 0 and see if it helps

 

[chebby]

That's not bias/anti skate.

It sounds like a dry solder joint somewhere in the signal path.

Back to the dealer as you say it's new.

 

[jcarruthers]

Currently bias is set to 2.0g and tracking to 1.75g

 

[chebby]

Currently bias is set to 2.0g and tracking to 1.75g

Well the bias is too high. Try it at half that value (or less) but I honestly think that recording you made points to something more serious.

If the TT is new then why not get the dealer to sort things out?

 

[stevebrock]

That's not bias/anti skate.

It sounds like a dry solder joint somewhere in the signal path.

Back to the dealer as you say it's new.

Sorry I didnt read OP post properly!

I seriously would take that RP3 back and ask for another!

Seems you have been very unlucky!

 

[jcarruthers]

Thanks both — have contacted the dealer.

Overall a bit unhappy about my Rega turntable experience 🙁

 

[stevebrock]

Thanks both — have contacted the dealer.

Overall a bit unhappy about my Rega turntable experience 🙁

i must say i am not surprised!

 

[mikeparker59]

Sounded like a dodgy connection to me. Be interesting to find out the outcome.

 

[jcarruthers]

So the only connections are the ones at the back of the cartridge — and then somewhere between that and the cables that come out the back — so not too much to go wrong.

If I touch the wires at the back of the cartridge they make some noise out the speakers.

Testing it a bit more — it generally happens between tracks. The tracks will cut off really quickly as they fade out — and then it'll go wrong.

It only needs a light tap or two on the plinth and the sound comes back.

 

[MajorFubar]

Are you sure it's not the amp. I've said nowt up to now, but I'm not sure it's the turntable. Sounds more of an 'electronic' problem to me, which can only be at the amp-end seeing that your TT doesn't have built-in muting circuits (least I don't think it does).

 

[chebby]

Are you sure it's not the amp. I've said nowt up to now, but I'm not sure it's the turntable. Sounds more of an 'electronic' problem to me, which can only be at the amp-end seeing that your TT doesn't have built-in muting circuits (least I don't think it does).

Tapping the turntable support causes the sound to come back again.

If the fault is at the amplifier end, then tapping the turntable support should make no difference at all.

 

[jcarruthers]

So apparently I have another dodgy cartridge.

Hmmpfff.

 

[stevebrock]

So apparently I have another dodgy cartridge.

Hmmpfff.

This is not good!

What did your dealer say?

 

[Anonymous]

So apparently I have another dodgy cartridge.

Hmmpfff.

Doesn't sound like the cart more a dodgy connection in the tt, I personally would take it back and ask for new tt

 

[MajorFubar]

Are you sure it's not the amp. I've said nowt up to now, but I'm not sure it's the turntable. Sounds more of an 'electronic' problem to me, which can only be at the amp-end seeing that your TT doesn't have built-in muting circuits (least I don't think it does).

Tapping the turntable support causes the sound to come back again.

If the fault is at the amplifier end, then tapping the turntable support should make no difference at all.

Depends on the fault. The 'sound' generated by tapping the turntable-support is making something work for a few seconds. Another clue is the fact he says as music fades it passes a threshold where it abruptly 'mutes' until the next track starts. Something is working/not working proportional to the amplitude of the vibrations picked up by the cartridge. So along those lines it could be a fault on the amp's phono board, or it could be a faulty cartridge instead, not the amp. Either way, it's not the tt.

 

[jcarruthers]

Depends on the fault. The 'sound' generated by tapping the turntable-support is making something work for a few seconds. Another clue is the fact he says as music fades it passes a threshold where it abruptly 'mutes' until the next track starts. Something is working/not working proportional to the amplitude of the vibrations picked up by the cartridge. So along those lines it could be a fault on the amp's phono board, or it could be a faulty cartridge instead, not the amp. Either way, it's not the tt.

The amp's phono stage was working fine last week so I don't think it's that — had been working beautifully with a ProJect turntable.

Two faulty Elys 2 cartridges in a row… hmmm…

 

[MajorFubar]

Can you not take the turntable back to your dealer's and get them to try it on a set-up they've got there? Or even take it to a friend's house? You'll never be completely sure whether it's the turntable, cartridge or amp without eliminating at least one of them from your enquiries. Solving a fault like this is always a process of methodical elimination.

 

[jcarruthers]

Plugged my ProJect Genie 1.3 back in and it works fine with that — so it's the cartridge.

Have to say — the ProJect with Ortofon 2M Red is a lot more musical than the Elys 2.

Dealer is getting back to me.

 

[stevebrock]

What a shame you experinece with the RP3 has been negative!

Here is a thought, get your dealer to refund you for the Elys and get him to put a new 2M Red on for you!

Obviously you will be selling your Project!

The RP3/Elys 2 has been wonderful for me along with a lot of other people on here, but I know people are not all in the same camp regarding the Elys2, anyway Im eagerly waiting for my new RP6/Exact to be ready for collection!

 

[stevebrock]

Maybe the wiring in the tonearm?

I would seriously ask for another RP3 and cartridge of your choice (2M Red)

 

[jcarruthers]

I was actually thinking about the Exact.

 

[stevebrock]

I was actually thinking about the Exact.

Even better, thats what I am going for with my new RP6