Getting on excellent now. Unitilite replaced with a brand new one by the retailler. I took him in some speaker cable to terminate while I was there, so he did that without charge. A good hi-fi dealer is worth his weight in gold (to me anyway). New CD Player section working fine, no issues at all. No feedback from Naim whatsoever, none was expected.
The sound is awesome. If I could get that sound anywhere else I would gladly leave Naim alone. Customer service down here is a joke, as you know. However, once you listen to a Unitilite, it's difficult to get excited about anything else. To give you an example, while I was there they were demoing a Bryston CDP, Heed Obelisk amp and KEF LS50 speakers. Technically perfect; it really was like the woman was standing in the room singing. However, it never moved me emotionally like the Unitilite does; it is just so musical. It's a bit like cars. Mercedes build a better car than BMW but they are so boring to drive, give me the BMW to throw around corners anyday.