Guys looks like I have a problem
appreciate some advice.
I can't get the kit to work. I've been in touch with the seller who assures me that it was fully working before he shipped it.
I requested a copy of his order from the shaker centre, it was bought from them on 15th April 2013 ie only a month old.
i did enquire at the time why he was selling and he stated it wasn't for him?
So on a +ve it's virtually brand new.
Overview of issue and what I have tried:
I've set my av amp to test tone, just set to sub woofer so I know I'm getting a test tone.
Confirmed since I'm getting the test tone from the sub.
But I don't get anything through to the buttkicker.
Have re-synced the transmitter and receivers, but nothing comes through? Decided to eliminate the wireless, so unplugged the wireless usb from the bk amp and just hard wire direct from the sub woofer output on my av amp to the bk amp, again nothing?? To prove there was a signal I plugged the cable back into my sub and I got the test tone through the sub.
I tried turning the db's up on the av amp, and the intensity setting on the bk amp and it didn't make any difference? Not even a flicker
I've checked the wiring from the bk amp to the buttkicker ie made sure not incorrectly wired.
Seeing as I got no signal wirelessly nor direct wire to bk amp leads me to think might be a problem with the input stage on the bk amp???According to the seller he only used it hard wired to the av, not wirelessly. This has a few alarm bells for me since:A, why buy a wireless kit only to hard wire? (Maybe the wireless is poor?, but why not state this? I mean there are other factors that affect wireless not just the kit??)B, ironically when I originally received the system the mains adaptor for the wireless transmitter was missing since seller forgot to pack it, stating " missed it since it was still plugged in?. I did point this out as a contradiction to his original statement on configuration, I mean why have it plugged in if you are not using it? I didn't get a reply on this.I realise this might be a niche bit of kit- not aware of many owners on the forum, but can anyone offer advice on if they had issues setting it up?next steps?1, feedback from forums if I'm doing something wrong2, shaker centre seem to operate an email only contact service, no phone numbers. I've emailed them all the details last night (late) inc the sales receipt. My assumption is that the warranty gets transferred with the kit if there is a fault?I believe the warranty is rtb, so I'll get hit with shipping fee's - so I'll not be happy with that, but I've still paid significantly less than list for virtually new.3, eBay? This it's only my 2nd purchase off eBay, what are the rules for receiving items that do not work. Seller has already stated, does not accept returns, was working when he shipped etc. where would I stand if I wanted my money back if it is a genuine fault?hopefully it is just a set up issue and I'm doing something wrong, but any feedback truly appreciatedkrlxd55