The blather that goes with calling any company - I'll nominate Domestic and General because I've just been on the phone to them. To authorise a repair, they need so many serial numbers which have things that might be 1s or Is, or 0s or Os, that alas calling is necessary. If I had any hair, I'd be tearing it out if I had to listen to a single utterance from this list in the next few hours:
- Your call is important to us.
- All our operators are busy, and we will answer your call as soon as possible. (No you won't - as soon as possible is now.)
- Data protection blather.
- Directions to our website.
- Your call may be recorded....
- In order to provide the best possible customer service... (I'll decide that, thank you very much...)
- Please hold the line.