Some of you have been having problems registering or logging in to the website when trying to enter our competitions, particularly when using Safari.
The reason, it appears, is that if the 'reset password' box is automatically filled for any reason (Safari is a big culprit for this), your password gets reset, even though you're clicking on 'log in' rather than 'remind me'.
Our Digital Media team is looking into the quickest way of sorting this. In the meantime, I'm sure that nice Mr Duncan will be along to help if you experience any problems.
The reason, it appears, is that if the 'reset password' box is automatically filled for any reason (Safari is a big culprit for this), your password gets reset, even though you're clicking on 'log in' rather than 'remind me'.
Our Digital Media team is looking into the quickest way of sorting this. In the meantime, I'm sure that nice Mr Duncan will be along to help if you experience any problems.