problems syncing my ipod nano

[admin_exported]

can any please help, i've have uninstalled and reinstalled itunes about 30 mins ago. have done the diagnostic test see below,

Microsoft Windows XP Professional Service Pack 3 (Build 2600)

Dell Computer Corporation Latitude D600

iTunes 9.0.1.8

QuickTime 7.6.4

FairPlay 1.5.18

Apple Application Support 1.0

iPod Updater Library 9.0d11

CD Driver 2.2.0.1

CD Driver DLL 2.1.1.1

Apple Mobile Device 2.6.0.32

Apple Mobile Device Driver 1.45.0.0

Bonjour 1.0.6.2 (118.5)

iTunes Serial Number 6A4065779A04FBD1

Current user is an administrator.

The current local date and time is 2009-10-08 16:27:18.

iTunes is not running in safe mode.

Video Display Information

MOBILITY RADEON 9000

**** External Plug-ins Information ****

No external plug-ins installed.

Genius ID: f839c7de06dee41a82ef14a8c30acaaf

iPodService 9.0.1.8 is currently running.

iTunesHelper 9.0.1.8 is currently running.

Apple Mobile Device service 2.50.39.0 is currently running.

**** iPhone/iPod touch Sync Tests ****

No iPhone or iPod found.

When i try to sync i get the following 'attempt to copy to hadders failed. an unknown error occurred (-69) thanks hadders

 

[Clare Newsome]

Have you tried a hard-reset on the iPod itself? Details on the Apple support site here

 

[Anonymous]

hi clare, just done that, still getting the error message when reinstalling musuc from my itunes library

 

[John Duncan]

Could be an error on your hard disk, or even just one of the files. Change the location of your iTunes library, do a consolidate library... to that location, try to sync again.

 

[Anonymous]

have been using my ipod on my pc and my son's mac. would that cause this problem

 

[Sorreltiger]

Only connect your iPod to one computer. I've never tried it, but I would imagine that if you do a synch on the second machine, it will wipe off all of your original music from the first :-( With the latest version of iTunes it's very easy to share music between computers if you want to transfer tracks before synching.