Folks, I have moved from Spotify to Tidal because of lossless. I started noticing that files marked as “Masters” (lossless) are greyed out in my playlist. Chicane is the artist I listen the most and today it almost doesn’t have files marked as Masters.
I have contacted the support and was given a generic answer. Any idea what is going on?
———From Tidal————
We understand your curiosity regarding why this particular song is not available in Master quality. Unfortunately, the label requested the removal of this song in the Master version which can be for a variety of reasons, and it is beyond TIDAL's control.
If you wish for this song to be available in Master through TIDAL again, we advise that you fill out our Music form so our Content team can look into your request.
We apologize for any inconvenience this may have caused.
I have contacted the support and was given a generic answer. Any idea what is going on?
———From Tidal————
We understand your curiosity regarding why this particular song is not available in Master quality. Unfortunately, the label requested the removal of this song in the Master version which can be for a variety of reasons, and it is beyond TIDAL's control.
If you wish for this song to be available in Master through TIDAL again, we advise that you fill out our Music form so our Content team can look into your request.
We apologize for any inconvenience this may have caused.