PC Won't Boot into Windows 7

[OliverYY]

A couple of weeks ago I was away from my Acer Aspire ATC-605 PC for a couple of hours and when I returned there was a message in the lower-right hand corner of the screen that I'd never seen before that said something like "Super AntiSpyware has found a trojan and...." Before I could finish reading the rest of the message, my PC suddenly shut off by itself and I've been unable to reboot it ever since.

I'm using Windows 7 Pro 64 bit and I'm getting the 0xc000000d error message when I turn the PC on ["An error occurred while attempting to read the boot configuration data."]. I learned about the Hiren Boot CD, downloaded it and used the Rufus app to put HBCD on a USB flash drive, but the computer doesn't seem to recognize the flash drive even though I adjusted the BIOS to boot the computer from the USB device [or Removable Device]. It just keeps giving me this message: "Reboot and Select proper Boot Device or Insert Boot Media in selected device and press a key." I've already done that and I keep ending up back at that screen with that message.

Don't know what else to do. I need to rescue the files I worked on before my last backup. The SuperAntiSpyware trojan message that began all this might have been a coincidence. I also use MalwareBytes and ZoneAlarm antivirus software. I've already tried opening the computer and dusting inside and re-seating things to no avail.
Can anyone help?

 

[michael hoy]

Couple of questions.
1. Have you checked that the USB drive is actually bootable. i.e. tested on another device.
2. Do you have a CD/DVD drive.

 

[abacus]

If windows 7 fail to launch 3 times in a row it should automatically start its inbuilt repair program.

If not, just after the boot screen keep pressing the F8 key which should get you into the repair menu.

I this fails then you will need a bootable DVD or USB with Windows repair on it, (this can be downloaded from the Microsoft Support website and works for Windows 7 to 10) and try this.

If this fails re-set your BIOS to defaults and reset the BIOS clock to see if this works.

If you are still having problems then it is probably a hardware problem which will need looking into.

If you just want to get your files off the disk (And the HDD/SSD has not failed) get a USB to HDD/SSD adaptor, then remove the drive and plug it into another computer which will see it as an external USB HDD/SSD.

Bill

PS: Unless you have specific problems that will only work on Win7 then ditch it and upgrade to a later version, (You can upgrade to Win10 for free) as it is no longer supported and thus will become more and more vulnerable.

 

[Deleted member 188533]

^ This. Windows 10 should activate just fine with your Windows 7 key. 7 was a great OS ten years ago but it's reached end of life. You're better off on 10.

 

[OliverYY]

Couple of questions.
1. Have you checked that the USB drive is actually bootable. i.e. tested on another device.
2. Do you have a CD/DVD drive.

Thanks for your reply. Yes, I have checked the USB drive on my friend's Windows computer and it can successfully boot the computer. But I don't have a CD/DVD drive.

 

[OliverYY]

If windows 7 fail to launch 3 times in a row it should automatically start its inbuilt repair program.

If not, just after the boot screen keep pressing the F8 key which should get you into the repair menu.

I this fails then you will need a bootable DVD or USB with Windows repair on it, (this can be downloaded from the Microsoft Support website and works for Windows 7 to 10) and try this.

If this fails re-set your BIOS to defaults and reset the BIOS clock to see if this works.

If you are still having problems then it is probably a hardware problem which will need looking into.

If you just want to get your files off the disk (And the HDD/SSD has not failed) get a USB to HDD/SSD adaptor, then remove the drive and plug it into another computer which will see it as an external USB HDD/SSD.

Bill

PS: Unless you have specific problems that will only work on Win7 then ditch it and upgrade to a later version, (You can upgrade to Win10 for free) as it is no longer supported and thus will become more and more vulnerable.

Your detailed answer is very much appreciated. I will try your suggestion.

 

[Seagulls]

Thanks for your reply. Yes, I have checked the USB drive on my friend's Windows computer and it can successfully boot the computer. But I don't have a CD/DVD drive.

An USB can be made a Windows bootable disk,its working principle is the same as DVD and CD.